By diane nehman July 14, 2010
They took it upon themselves to order the most expensive parts to do the job w/ out even notifying us before hand, btw we didn't have expensive parts to begin w/ but for some reason they thought they were doing us a favor???? Why didn't they ask 1st?????? We would have never have approved such parts to begin with but we were never given any options, what a scam! We were also overcharged for the labor which should not have taken them anywhere near the amount of time that was stated on the invoice, to bad we didn't stick around & babysit them the entire time. Speaking of babysitting, the man who did the job brought a helper w/ him who just stood around the entire time & yet we had to foot the bill for both of them???? Not only were we overcharged but we were lied to as well, which was completely apparent on the final invoice itself. We tried to talk to them about their obvious price gouging tactics but they were unresponsive. Please take my advice, shop around 1st. BDP are CROOKS! hth ...read more
By dnehman at Citysearch July 14, 2010
Do not trust Black Diamond Plumbing! We were completely ripped off by this company! They told us that they were the cheapest plumbing company around, & said ""trust us"". Well please don't be fooled like we were & make sure you shop around 1st.\t\n \t\nThey took it upon themselves to order the most expensive parts to do the job w/ out even notifying us before hand, btw we didn't have expensive parts to begin w/ but for some reason they thought they were doing us a favor???? Why didn't they ask 1st?????? We would have never have approved such parts to begin with but we were never given any options, what a scam!\t\n \t\nWe were also overcharged for the labor which should not have taken them anywhere near the amount of time that was stated on the invoice, to bad we didn't stick around & babysit them the entire time. Speaking of babysitting, the man who did the job brought a helper w/ him who just stood around the entire time & yet we had to foot the bill for both of them???? Not only were we overcharged but we were lied to as well, which was completely apparent on the final invoice itself.\t\n\t\nWe tried to talk to them about their obvious price gouging tactics but they were unresponsive. Please take my advice & do not use this company. Do yourself a huge favor & shop around before you have these clowns show up & rip you off as well.\t\n \t\nWe made several phone calls to other companies after the fact, unfortunately, just inquiring on how much ""they"" would have charge for such a job & once again we were told ""boy you guys were really taken for a ride"". Well lesson learned, never again will we use BDP & we will also spread the word to anyone who is willing to listen, save your hard earned money & call someone else. I sure do wish I would have read these reviews 1st. Sounds like we were not the only ones who got ""taken"" by these crooks. hth ...read more
If you are planning on starting a residential cleaning business, you will need to know how to set your rates in order for your business to be profitable. There are many different things that need to be factored in to determine the rates for each house that you are estimating. ...read more
Owning a business requires that you have a steady supply of loyal dependable customers. A cleaning business is no different you want to have a vast pool of customer, and what better customer to have than a government contract. However, getting a government contract is not an easy undertaking, but you ... ...read more