This place always has so many animals because they make it almost impossible for people to adopt. The application is about 6 pages long and asks ridiculous questions. I wanted to adopt a dog that's been there for over six months but they didn't let me adopt him because i have an electric fence instead of the physical one and they didn't think i could handle him because he was starting to show signs of separation anxiety... really? First, I would be anxious too if i was in a place like that. Second, I took care of about 50 big dogs per day for two years plus I owed a 90 pound dog and never have any problems, so don't tell me what i can or can't handle. The people processing the adoption applications think they know everything about dogs and like to play God with their lives. They don't care if the dog have to be put down because of their incompetence. All they care about is pretend they are doing their job when they are NOT. \t\n\t\nIf you have to give an animal away please do not take it to the aspc in annapolis. Try to give it to a friend or to a non-kill shelter (same for donations). My friend took the cat there and they said the cat would be put down because he was anxious so she took him to animal control instead and he is currently there waiting to be adopted.\t\n\t\nDon't waste your time at the aspca in annapolis, I feel sorry for the poor animals who pay the consequences of these people not doing their job in finding them good homes. I bet if a staff member had to be put down whenever an innocent animal is put down, the staff would be more enthusiastic about finding homes for these animals. I'm sure if the dogs and cats at the aspca in annapolis could speak, the would fire all the current staff and hire a new staff that really cares about their needs. ...read more

I was calling around to get prices for a termite inspection and called this company...At first the lady was nice and took a bunch of info from me. I told her I needed the inspection asap and she told me my settlement was too far out and if I scheduled now my inspection would probably expire. She told me to call my realtor first to make sure BUT she had a 7:30 am appt for 7/28 (which wouldn't work for me anyway), I said I would call my agent FIRST to be sure about whole expiration thing. (I never agreed to a date/time or even them doing my inspection) I called my agent she gave me another company and I went with them instead. This morning @ 8:30 I get a call from "Mike" saying he was here for my appt. I told him I didn't have an appt and he replied "Yes, you do!", I informed him that my inspection was already done. He proceeds to say "Well, why do I have an appt to be here at 7:30am?!" (mind you it's 8:30am) I explain to "Mr. Mike" that when I called I never actually set an appointment. So he keeps asking me "why did I have an appt "and he get frustrated and starts becoming every rude with me. So I said, "Look I don't have an appt so I don"t know what to tell. Have a nice day." and I hang up..... he calls back (this is where it really gets nasty)... He shouts "Why did you hang up on me!!! I drove all the way out here for nothin'!!! I'm gonna bill you for wasting my F@CKING time!!!" and hangs up on me. I quickly go to find the office number to complain and tell them about this awful "customer service"... and of course it gets worse. I very politely explain my situation to the lady that answers the phone, she puts me on hold for about 5 mins and another lady picks and asked me what I was calling for, as I begin to explain my story to her, she cut me off and asks me well why did you make an appt. Then she proceeds to be rude and nasty and she hangs up on me. I call back to speak to a manager and she says call back at 1pm to speak to a manager "Mr. Mike Barnes" and she then says to me "He said you had termites anyway so live with that!!!" (which is a BIG FAT LIE because I already had a quality thorough and polite home and termite inspection by a highly recommended company) .... I can't believe this place is still in business, talking to customers (potential or actual) this way!!! I would NEVER EVER recommend this company to even my worst enemy. If I could rate company a NEGATIVE 100 stars I would!!! They FAILED the first rule of customer service be polite and friendly!! STAY AWAY AT ALL COSTS!!!! RUDE!!! RUDE!!! RUDE!!! ...read more