By JeanMarcusStrole February 24, 2013
"Scarily enough, customer satisfaction is our #1 priority. " Their customer service is the scariest part of their entire company. This website limits me to 1000 characters so I can't go into details about everything so I will sum it up. Nov 28th I ordered a mask from Frightcatalog.com. It was stolen from my front porch. They didn't believe me. So I filed a police report. They still didn't believe me and said I needed proof. I threatened to start filing complaints for treating me like a scam artist when I just wanted my mask and not a refund like they were making it sound. I finally after many many emails and phone calls got the manager. She said they wouldnt issue a refund and couldn't send another mask because it was sold out, even though the website said it wasn't. She was lying clearly. I ordered another mask from another company and tried to get money from UPS. I was told it has to come from them. I bought the same mask from another company which ends up being same warehouse ...read more
By hbadams May 18, 2011
My best friend got her wedding dress here 1 1/2 months before her wedding. She was told alterations would be done and it would be ready in 2 weeks. A month and 5 alterations later, it was still not ready... a WEEK before her wedding! The seamstress/owner's work was sloppy and inaccurate. After the 5th alteration she had taken it in so much that the originally size 10 dress was too SMALL for the size 6 bride. To top off this disaster, she spent the last 2 appointments (I call them "appointments" very loosely; she was late by at least a 1/2 hour for each one) arguing with the bride's maid of honor and was rude to the point of disgust. The store itself was ill-kept, messy, and cluttered. I would recommend this shop to absolutely no one. Formal occasions are stressful enough without having to deal with shiesty, uncaring shop-owners. ...read more
By Holly Shays May 18, 2011
My best friend got her wedding dress here 1 1/2 months before her wedding. She was told alterations would be done and it would be ready in 2 weeks. A month and 5 alterations later, it was still not ready... a WEEK before her wedding! The seamstress/owner's work was sloppy and inaccurate. After the 5th alteration she had taken it in so much that the originally size 10 dress was too SMALL for the size 6 bride. To top off this disaster, she spent the last 2 appointments (I call them "appointments" very loosely; she was late by at least a 1/2 hour for each one) arguing with the bride's maid of honor and was rude to the point of disgust. The store itself was ill-kept, messy, and cluttered. I would recommend this shop to absolutely no one. Formal occasions are stressful enough without having to deal with shiesty, uncaring shop-owners. ...read more
Military baby clothing is a great gift for babies born into a military family. Sometimes finding military clothing, like camouflage onsies or overalls can be tricky and hit or miss. Those looking to put together an a Marines, Navy, Air Force or Army baby outfit would benefit by learning how to buy mil... ...read more
If you are looking for plus size clothing and you do not know where to look you may have trouble finding clothing to properly fit you. If you know where to look, learning how to fit and select your clothing to flatter your figure can make all the difference. Learn some helpful hints to get you started. ...read more
