City Cab is the worse cab company that I know...I had a time call and when I called about my ride not showing the male dispatcher was very rude so I ended up walking in the snowstorm and just made it on time for work. If this was the first time City Cab doing this I would give them another chance but this is the second time...The first time I waited and hour and a half for a cab when I was told 20 minutes and it was a real cold out and every time I called I kept being told we are trying to fit you in and they finally did like I said and hour and a half later..if you need to use a cab use Twin City. ...read more

City Cab is the worse cab company that I know...I had a time call and when I called about my ride not showing the male dispatcher was very rude so I ended up walking in the snowstorm and just made it on time for work. If this was the first time City Cab doing this I would give them another chance but this is the second time...The first time I waited and hour and a half for a cab when I was told 20 minutes and it was a real cold out and every time I called I kept being told we are trying to fit you in and they finally did like I said and hour and a half later..if you need to use a cab use Twin City. ...read more

I requested a taxi from city cab on snow st. in Fitchburg. The man who answered the phone was very rude! I told the man "there is no need for an attitude" and he hung up on me.... This use to be the only taxi service I would use, now I will never use them again! ...read more