Review of Lily's Cleaners

SamAlbs

OWNER IS A FOUL-MOUTHED CROOK!

I dropped my coat off to be cleaned when the owner was out of town. Her grandson, who wasn't well trained, entered it as a kid's coat. When I came in to pick it up, she said she sent everything out to her friend's store and she couldn't find my coat. I came back again and she had a picture of it from her friend. She said to come back Monday and she'd have it. I came back and she wanted to charge me more, saying it was a bigger coat. I told her no, I have had to come in 3 times now to get it after I thought she lost it. She said "well I don't know where you live" I told her I lived in the city center of Eagle Mtn and she pointed at Walmart and said "well that's just right there." I said no it's not it's out by Cedar Fort. I finally gave her my card and told her this was terrible customer service. She threw my card back at me and said "F**k this, just take it!" She finally gave me my coat, still swearing at me as I left.

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