By Zach Schuyler April 02, 2019
My wife and I had a horrible experience with Bill Collins Ford. We left our daughter's car with them on a Thursday morning to be looked over for a faulty driver side window, and requested an estimate before any work was done. After not hearing anything for four days and numerous calls, my wife finally had enough and went to the Dealership's Service Center to find out what was going on. When she arrived, she was told that the car still had not been looked at. The Service Rep proceeded to argue with her instead of apologizing about not returning a phone. They couldn't take the time to meet the lowest of Customer Service requirements which is maintain communication with the customer. They have lost a customer. Their lack of communication compounded with their rude service reps was enough for us. ...read more
By Brianne Adams February 22, 2016
It's one of the ONLY dealerships that I would recommend to anyone that I care about. Brian, Doug, and Jackie went out of their way to make sure we were taken care of and happy. These Sales and Service Departments are second to none. ...read more
By Lmkeith10 February 21, 2016
I had my car fixed & painted there a couple months ago & it looks fantastic!! You can't tell that it was ever wrecked or repainted. I couldn't be happier with the service or the prices. They will be our body shop from now on. ...read more
The Infiniti Q50 is now on sale and everybody is excited about it. Recently, Infiniti President Johan de Nysschen was interviewed about its launch. There is no doubt that the new Infiniti Q50, available at Sam Swope Infiniti, has everyone's attention! Read more by checking out the interview in the article below! http://infinitinews.com/en-US/infiniti/usa/channels/Infiniti-Corporate-News/releases/proving-the-q50 ...read more
By Louisville INFINITI May 24, 2013
Lexus has announced a lower MSRP for the all-new 2014 IS sedan, which will arrive at Lexus of Louisville this summer with a bold new design, engaging driving dynamics, innovative technology and increased interior and cargo room. The 2014 Lexus IS 350 priced 2.1% lower than the model it replaces, while over $1,400 in previously optional equipment is now standard for 2014. Louisville Lexus fans can find the sporty Lexus IS luxury performance sedan at Lexus of Louisville this summer. To learn more about the 2014 Lexus IS, visithttp://www.lexus.com/about/news/#/view-0/model-0/page-1/article-Lexus_Announces_Pricing_for_All_New_2014_IS_Sedan ...read more
By Lexus of Louisville May 23, 2013
Honda has just won three of Kelley Blue Book's KBB.com 2013 Brand Image Awards for Best Overall Brand, Most Trusted Brand, and Best Value Brand. If you haven't already considered owning a Honda in Louisville KY, there has never been a better time! Get great deals over the Memorial Day Weekend on new and used Honda cars and own one of the "Best" brands out there! Read more about the KBB.com Awards and more by clicking the link below: http://automobiles.honda.com/awards/ ...read more
By Honda World May 22, 2013
For anyone who has been scammed by an auto shop, knows just how difficult it can be to find one you can depend on. Entrusting one of your most expensive possessions to someone requires honesty and loyalty. Dishonest mechanics can end up costing you more money than the initial problem. It is important ... ...read more
The position of a vehicles wheels with regard to both wheels and to the vehicle body is called the wheel alignment. Making sure the wheels are aligned properly is an important safety factor and can adversely affect how a vehicle drives. Depending on the make of your car, you may be able to adjust the ... ...read more