Top Swimming Pool Technicians in Lexington, KY 40514

We are a BioGuard and SpaGuard Platinum dealer focused on customer satisfaction. We use BioGuard's exclusive ALEX software for in-depth water analysis. Bring in a water sample for analysis using th...Read More…
Become an mc preferred
You should use if you need to get in and out fast. Several clerks and very quiet inside. They are not open long retails hours or Sundays. You would have to go to Aurora Pools for later hours or Sun...Read More…
Become an mc preferred

Recent Reviews View all

Spa Gallery

1.0

By kyhorsegal

Very poor service and said they installed parts which they did not. Took my tub motor in and was told the seals were leaking causing motor to no to work. Supposedly replaced seals and $280.00 worth of parts and labor. Took 2.5 weeks and multiple phone calls that were never returned to finally get unit back. It worked for 3 days and quit with same issues. Took it back and was told the electrical/computer panel was bad. Never heard from them again unless I called which I did at least a dozen times, and after 3 weeks of no response to phone calls finally picked up unit to send to authorized dealer. When dealer opened the unit the motor had been thrown back in upside down and left unsecured and during shipping motor had been damaged to the tune of $385 parts/labor. He also indicated none of the seals they claim they replaced had been. They ground down part of the rear pump housing and that had to be replaced. They put silicone on one of the seals instead of replacing it and also left out screws, bushings and spacers. There was NOTHING wrong with the electrical/computer panel as they had claimed!! They have ignored all my calls about getting a refund for the parts and labor that were not done and the damage from throwing the unit in upside down and loose. ...read more

Spa Gallery

5.0

By luluQ

Nice People, Fair Prices. Delivery. Support after purchase. Supplies on site and supply shipping. Safe place to buy, they don't disappear after purchase as opposed to buying one off internet. One hour "class" teaches all about your particular new tub to help you take care of it. Test fill for leaks or problems before delivery. ...read more

Suntime Pools Inc

1.0

By JMarcumLexington at Citysearch

You should use if you need to get in and out fast. Several clerks and very quiet inside. They are not open long retails hours or Sundays. You would have to go to Aurora Pools for later hours or Sundays. They are a lot cheaper too. But, their location on northend could make Aurora inconvenient. Both pool places are okay, Aurora is better but if you are on a budget. But, if you dont want to drive to northend just for pool items, try Suntime or Geddes (they are very good in Nicholasville rd). Better yet, buy all you can at Sams or WalMart. Just get the other items at pool stores! ...read more

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