Top Bed And Bath Stores in Terre Haute, IN 47805
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Furniture Row
By mreyher February 18, 2013
I have spent thousands of dollars in this store over the last 7 years. I have furnished my enitre house with furniture from this place. 3 bedroom suits, 1 living room suit, and a very nice computer desk and hutch. I have also referred many of my family and friends there. Well, yesterday i stopped in to find a side table to put next to my couch. I walked around the store for about 20 minutes looking around and no one approached me to offer assistance. I finally walked up to the counter and asked for help on an item that i had found. It was a side table that was exactly what i was wanting. It was marked down to 125 and on clearance. I noticed the item had some scratches on it but i could deal with it and asked for an additional discount but was denied. I still intended on purchasing it. so, i said i would take it. The manager then refused to sell me the item saying it was on back order for 4 weeks. I said i would just take the one from the floor and again he denied me from purchasing it. after a heated arguement he never gave me a reason why i couldnt buy it, only thing he said was that it was company policy that i couldnt purchase the floor model. What i dont understand was that it was on clearance and i shouldnt have to wait 4 weeks to purchase something that was sitting right there in the store. I asked him to call his boss and he never did. He asked me if i would pay full price for it if he had one in the back and i said yes go get it. He said sorry we dont have any in stock. I asked him why he would even ask me that question and he said i dont know and i am done arguing with you. He never even got up out of his chair and offered to help me find something else or offered any other options. Needless to say i will never return to this store to purchase anything. They lost a pretty loyal longtime customer yesterday due to the incompetence of this store manager. All i wanted to do was purchase this piece of furniture in the store and be on my way. Now i am left with a very bad taste, and still dont have a side table. Disgusted! ...read more
The Cricket Box
By MagP August 29, 2011
Be careful going into this store. The wife of the owner/sales woman apparently runs the store as a dictatorship and treats customers as captives there for her pleasure. After explaining that we would just like to browse, she followed us around giving us the entire life history of every piece we glanced at often interrupting my husband or I to do so. If we kept talking after she interrupted, she would talk over us. After walking away from her several times trying to show our interest in being left alone, my husband was yet again interrupted by her. He turned to her and tried to start to explain that we would really like to just browse by ourselves for a bit. However as soon as the word alone left his lips, she interrupted again with a ten minute tirade about how impolite we were being. She lectured us like a 1st grade teacher on a power trip yelling at naughty students caught chatting. I have never liked the bullying sales technique and I would rather drive to Indy ...read more
The Cricket Box
By Mag August 29, 2011
Be careful going into this store. The wife of the owner/sales woman apparently runs the store as a dictatorship and treats customers as captives there for her pleasure. After explaining that we would just like to browse, she followed us around giving us the entire life history of every piece we glanced at often interrupting my husband or I to do so. If we kept talking after she interrupted, she would talk over us. After walking away from her several times trying to show our interest in being left alone, my husband was yet again interrupted by her. He turned to her and tried to start to explain that we would really like to just browse by ourselves for a bit. However as soon as the word alone left his lips, she interrupted again with a ten minute tirade about how impolite we were being. She lectured us like a 1st grade teacher on a power trip yelling at naughty students caught chatting. I have never liked the bullying sales technique and I would rather drive to Indy. ...read more
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