By Beb August 15, 2011
Horrible. I am sick and tired of their employee's! How are you still in business??? They sold us a TV that doesn't work, and they want to charge us to exchange it. (We have only owned it for 10 days). They set it up the first time, and we are going to have another charge for them to bring out a new one, and reinstall? What is that? They sold us a faulty TV in the first place. Now we can't get anyone to answer our calls/questions, and they put us on hold until we hang up, so they dont have to help us. I will never purchase from these con artists again. Beware of Dan-Customer service rep who passes the buck. What a disgrace! $1800 down the drain! ...read more
By becky August 15, 2011
Horrible expierience!!! Went for a flip down dvd. there website shows like a hundred. they carry in store only one!! and one of the most expensive. We drove over a hour to get there. They talk us into a lap top you can play movies, games, use internet, its better than what we wanted. ok 2 hours later we get talked into a lap top, they jam one particular one down are throat, its the best buy yada yada yada. . SORRY BUT ITS NOT IN STOCK!! 3 DIFFERENT MODELS THEY TALK US INTO. ALL OUT OF STOCK! THEN THEY TELL US TO DRIVE TO THE NEXT STORE AND PICK IT UP THERE ANOTHER 25 MINUTES OF DRIVING, NO DISCOUNT FOR RUNNIN US AROUND NO HELP NO MANAGERS JUST THE YOUNG KIDSTHAT GET8 BUCKS AN HOUR ALL THE MANAGERS ARE HIDING SOMEWHERE. THE OTHER STORE HAS TWO LEFT AND THERE HOLDING ONE FOR US. BU__SH_T. THATS RIGHT NOW IN STORE FOR ABOUT 4 HOURS AND THAT OTHER STORE, THEY SOLD THOSE TWO ON US. SO NOW THEY WANT US TO DRIVE TO BOILINGBROOK IL. PROB AN HOUR, STILL NO DISCOUNT, NO HELP N LEFT WITH NOTHIN ...read more
By Chip Killian January 18, 2010
STAY AWAY! Worst, deceptive. dishonest group of people ever. I paid for the protection plan of my laptop computer--and they denied my claims. The wireless card never worked from the first day that I brought it home. After 7 trips to the store, they want to charge me $150 for an in-home visist or allow me to retrun it for a 15% restocking fee. SCAM ARTISTS!!! ...read more
When you have a problem with your Windows computer, you will need to contact the Microsoft support center. However, many people are unsure of how to reach support or what information will be required. Fortunately, the steps for reaching technical support are simple. Follow this guide to ensure that yo... ...read more
Like any other business, remote IT support requires a method for charging customers for services completed. However, many people who are starting their own remote IT support company may not be familiar with the best methods for customer billing. Fortunately, there are several different possible billin... ...read more