Top Information and Referral Services in Naperville, IL 60563
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VCA Boulder Terrace Animal Hospital
By mikelynn at Citysearch February 22, 2008
I recently had one cat with kidney failure and the entire staff was helpful and supportive, especially as it became more apparent that he would have to be put to sleep. My other cat now has diabetes and the staff has again been very professional and supportive. I have been late once or twice and they were very understanding and helped reschedule so even when I arrived late, a doc was available. And, despite the fact that my diabetic cat has ringworm (very contagious) they were kind when telling me even though it means an awful lot of extra work for them in cleaning up the examining room after our appointment. ...read more
VCA Boulder Terrace Animal Hospital
By charlenein at Citysearch December 29, 2007
For my birthday I adopted My cat. As all cats do he was getting hairball. I took him for his wellness check up. I was running behind because of an accident on Ogden and the receptionist yelled at me while I was driving. When I got there I was informed that I would only have 15 minutes with the doctor since I was late. She was very rude to me and as I was filling out the paperwork another customer with a cat came in. When I turned the paperwork in she asked if I would move to the other side of the door to protect the health of the other cat since My cat was FIV positive. (FIV is the cat version of HIV and is spread the same way) I will point out that both cats were in carriers and could not get near each other to bite. When was able to see the doctor she seemed friendly but informed me that the vitamin supplement I was giving him was not necessary. It does nothing to boost his Immune system. I asked if there was something else I should use to boost his immune system and she said no.\t\n\t\nWell 2 months later MY cat got a cold and I had to take him to another vet because of it being the weekend. As I spoke with this vet I learned not only does he have FIV cats but he understands how to help them live a good life. He had my put My cat back on the supplement and explained some other things I could do to help My cat avoid getting sick. Luckily My cat just had a mild cold and has not been sick since.\t\n\t\nI now know to never go back to Boulder Terrace, they don?t know what to do with FIV cats nor are they nice.\t\n ...read more
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