This woman is beyond crazy. She makes Amy from the baking company look sane. I sold her a 8 mm moissanite which is 2.00 carats - She literally MADE me call the police on her because she refused to leave the premises after going completely ballistic. She had CUSTOM work done which I told her at the start was non refundable; she complied. She then said the ring was perfect before coming back twice more to complain. She had actually come to us because the last jeweler threw her out of the store. Make that two in a row. ...read more

Probably the worst service that i have ever seen from a business.I mean i am still in shock and its been a couple days since the incident. The son of the owner is rude and unprofessional and a liar.After i had him order me a moissanite stone that was supposed to be a 2 carat (i just now found out they lied because it is a 1.5 and yet he charged me for a 2) When i was not happy with the color of the stone and came in to have it exchanged the son basically told me "my father told me if you came in here i was to handle you by showing you the door" and then called the police on me when i kept asking him why he wouldnt just exchange the stone for me! He kept telling me how i was a problem from the start and that he only made $150 on me and i was not worth his time, and how i asked a thousand questions and was so annoying! I was in tears from the way he treated me and i'm still in shock. Please beware of the owners son and do not deal with him. ...read more

I ordered a 7 stone diamond ring from Diamond Depot and was very disapointed and my biggest mistake was not returning it. It was advertised as a HUGE 150 carat diamond ring, however the stones were much smaller than advertised and in the 7 band row, 3 stones were larger than the others so the whole ring is uneven. Not only was it not huge, it was not 150 carats and probably 1 carat. The ring was a big ripoff. ...read more