This place is horrible. I have it on good authority that they abuse the dogs when they misbehave or move. Please don't go there. I've been there early in the morning and it reeks of urine from their guard dog that they have locked up in the back room. Who does that?! Find a better place. I can't believe they have a second location. Spread the word, this place is horrible. ...read more

This is NOT an animal shelter. It is a day shelter for homeless PEOPLE. ...read more

I want people to know the type of business practices these individuals use at this location. I was physically and verbally attacked because I refused to pay the $5 upcharge they were demanding from me at the time I went to pick up my puppy. I had to call the cops and left with scratches and very distress. I was told the service was $35 when I dropped my puppy off for grooming, when I went to pick up my puppy they told me it was $40. I asked why was it more and that I was not going to pay that because they had given me a price of $35. I told them that they needed to disclose any changes in prices before taking a job and allow their clients to decide if they want the service or not; they cannot just demand people to pay more than what has been agreed. What if they would have said is $60? It's not the amount but the principle. These people acted like street gangs and ganged up on me to the point that I was hit and pushed. I asked to see a manager and the woman there said using a profanity that she was the "cuss word owner." What kind of owner speaks like that to clients. They use every cuss word in the book and accused me of being a "cheap dog" for not wanting to pay what they had upcharge without notifying me. I am outraged at these people and their business practices. I want people to be aware of these individuals because now I am receiving harassing calls at work from them. I want this on record in case they act up on their threat that they will get me for not paying the extra $5. These are people without any professional or personal ethics. I cannot believe they are behaving worst than animals over $5. It is disgusting. ...read more