Top Cellular Providers in Pocatello, ID
Recent Reviews View all
Snappy's
By yummymoose July 22, 2012
First of all.. DO NOT GO TO SNAPPYS. They will steal your phone and magically lose the paperwork, and when you try to say anything about it they will kick you out of their store. I dropped a phone off there in december, They did not call me until february, and they called to tell me that they were still waiting on a part and would call me when it was done. ( I went into the store multiple times between then and always got the run around by the workers. They treated me with disrespect when i asked to speak to the manager everytime. )Finally in july I went in and that time the manager was in there. When i asked him about the phone ( telling him how i dropped it off in december and that it was a smart phone and he never called) He claimed he calls everytime but I was never called. When I said that not going to be acceptable he sarcastically pulled out a blank repair sheet and in the very fine print at the bottom it says that if you do not pick your phone up within thirty days that the ...read more
Snappy's
By mallshopper101 February 12, 2012
This company was so helpful and the custmer service was beyond satisfactory, I found everything I needed very quickly and very nicely, the employees didn't just try to hasle me into buying products they just helped me find what I needed. Also, they have some great deals every now and again. I purchased a case from them a little over two years ago and I have dropped my phone many times but it still holds up, they have a message at the bottom of the reciept stating that they are not liable for damaged products, (helllo! Why would they give a free case or refund you if you broke your case?) Like said, I have had my case for over two years and no probllems and I now go in regularly to buy more accessories. Love this store and I would recomend it to everyone! :) ...read more
Snappy's
By Dissappointed Consumer January 03, 2012
I would not recommend this store to anyone. I had to give them a single star because the rating system doesn't allow for anything less. I found Snappy's("Crappy's") service and product quality to be very poor. I asked them to warranty a defective product that broke after 2 days of use. My 12 year old daughter had spent some of her Christmas cash hoping get a present that she could show to her friends, but got junk. On top of that, their customer service after the sell was amazingly arrogant. The owner's son was a smart a**, and when i asked to speak to the owner, he was equally unconcerned with my complaint. I was not even asking for a cash refund, i just wanted my daughter to get what she paid for. I would avoid this store at all cost!! ...read more
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