By saraishja May 22, 2011
WOW... ANTHONY CAME OUT TO FIX MY WHIRLPOOL WASHER AND WITH IN MIN HE WAS DONE GREAT JOB ...read more
Cost of postage is rising rapidly; therefore it becomes immensely important for every business to ensure that they do not waste money on sending communications to contacts or addresses which are incorrect or out of date. Verifying contact data is vital for reducing this wastage. Every business has a huge database which is filled with contact information, but having those contacts without proper validation or verification can put your business to great risk. Let̢۪s understand the importance of contact verification. Importance of Contact Verification 1. Saves Time & Effort Every business wants to save a large amount of time and effort down the line, to do this they need to ensure that their contacts are accurate. Ensuring accuracy also ensures that business does not waste time contacting customers on invalid contact details. 2. Make Campaigns Successful When we say campaigns we mean the marketing campaigns of course. With contact verification the business can make the running of their campaigns much more effective. Most of the marketers would agree with the fact that a phone or an email campaign is a game of numbers. Hence, if the business is sure about the validity of their contacts, it would lead to much greater response rates, making the campaigns successful. 3. Improved Customer Relations Accurate data helps to improve relations with the customers. Up-to-date and accurate data enables the business to understand their constituents; business can send emails based on their requirements and needs to meet their expectation which improves customer relations. 4. Maintain Consistency Big businesses which offer a number of points of entry for their customers continuously face this problem of inconsistent data across their business. Inconsistent data may lead to duplicate mailings, difficulty in reaching clients and also create a host of other problems. Data verification is important as it helps to keep data consistent across the various departments of your company. We at iSN Global Solutions work closely with our clients to help them to validate and cleanse their existing data. Our Contact Discovery Services would help you instantly correct addresses which in turn would help you reduce costs improve customer relations and reach your intended audience quickly. Contact us for our Sales Support Service Now. ...read more
By iSN Global Solutions Pvt. Ltd. February 19, 2017
Both mystery shopping and customer surveys provide the business with a certain amount of feedback. Even then, these both are very much different from each other in terms of how they operate and also the functions they can provide for your business. Let’s understand the difference between mystery shopping and customer feedback. Customer Satisfaction Surveys Reach The General Public Developing a mass customer satisfaction survey enables the business to reach out to the general population of their consumers to receive basic feedback. Highlights General Issues This allows the business to see a big-picture of the consumer’s attitudes towards general issues like the product, customer service and overall experiences. Data Lacks Details The feedback from customer satisfaction surveys provides customer sentiments which mostly lack in details. Prompting consumers with simple feedback requests is truly valuable, but at the same time they cannot provide the detailed feedback to the business. Mystery Shopping Feedback On Multiple Areas Customer satisfaction survey highlights only general issues and these feedbacks may generate responses which address only certain areas. On the other hand mystery shopping takes feedback to a new level as it allows the business to inquire on multiple areas of the business at one go. In-depth Analysis The main motive of every business is to maintain exceptional customer experience and also build a service delivery and culture. With mystery shoppers’ business can make a more in-depth analysis, which allows them to pinpoint areas for improvement. Improves Bottom Line Mystery shopping can specifically identify the areas where training or a change in procedures is needed. This can improve the bottom line for your business. It has been always observed that a regular customer would provide feedback only when their experience is interrupted by any negativity. Usually none of the customers go out of their way to provide a positive feedback, but if they get upset they loudly talk it out. This is a sad truth, and one reason why customer satisfaction surveys do no holistically work. But there are still efficient ways available to squeeze out positive things about your company. Yes, we are talking about Mystery Shopping. With the help of secret shoppers' business can define the things they can improve on, also along with that they can spot the areas where they are doing exceptionally well. These positive areas are the ones business bank on for ideas on marketing and branding. As we said there are many different ways to get customer feedback, but if you look to evaluate your business through the eyes of a real customer, then it’s time to send mystery shoppers for some shopping! iSN Global Solutions offer excellent Mystery Shopping Services. We have experience in all the phases of the mystery shopping cycle. Contact us for our Mystery Shopping Services, we have expert professionals who help you manage your relationship with your employees and your customers in the best possible way. ...read more
By iSN Global Solutions Pvt. Ltd. February 13, 2017
By Inspect Air Technologies, LLC. January 19, 2010
As technology brings the world closer and closer together, it's natural that business is going to follow suite. Firms are with increasing regularity establishing offices and acquiring employees overseas, and are enjoying a wider range of legal protection and benefits than ever. That said, establishing... ...read more
The basic function behind an Internet network is basically the same across the board when comparing that of an in-home network to one created for business usage. However, function and structure are two very different things and the needs of a business network exceed the need for basic user function th... ...read more