By Gkimble0 July 07, 2016
I purchased a spring/fall service maintenance for $150.00 from North Metro Air. After four weeks of begging for an appointment I asked for a refund. After Five weeks of being told check is in mail, Amanda stopped taking my call. I gave these people $150.00 cash free. Refer to Yelp to see other negative reviews from people they have abused. ...read more
By AshleyRenee524 at Citysearch June 16, 2011
We had an utterly bad experiance with another company, (see my review of Rooter Plus to see what happened)!!! \t\nWhen I was exhausted and drained, I called Skyline to help us out. \t\nWhen the tech showed up, he was honest and respectable. He even helped us fix some botched work from the other company for FREE.\t\nWe spent a total of $300 with the other company when we fired them for asking for ANOTHER $460 to fix something apparently EXTREMELY easy to fix. Skyline charged us $195 to fix the remaining problem and told us that they don't upcharge for every little thing, explaining just how screwed we had been from Rooter Plus. \t\nRooter Plus baited us with a really low price (it didn't stay low for long). \t\nThe only complaint from Skyline is that when we called on Saturady morning originally, we got an answering service instead of an owner or tech. The lady couldn't answer our questions but said she would get someone to call back. That is why we didn't go with them in the first place. \t\nHowever, after Rooter Plus screwed us over we gave Skyline another call. \t\n\t\nI wish I had waited for that call back. ..... I will NEVER use another septic company again. The tech was so kind and honest, understood we were on a budget, and was fast and efficient. My husband was happy when he at the end of this experiance. \t\n\t\nI now proudly display thier magnet on our fridge! ...read more
By H R. at Judy'sBook June 24, 2005
A few months back my drains began to clog up and I went to HD for clog remover. They had products dispersed in completely different departments. It made no sense to walk around a store, looking in several locations to compare products. Last... ...read more
I received a service call from a box store in Hiram that they were having a bad odor in the front of the store in the morning when the morning shift opened up. The manager told me that last time it happened they had another plumbing company come in and run a sewer cable in the piping all the way to the street to clean the drain piping of whatever was causing the smell. This didn't make any sense to me being the smell in the drain piping should never enter the store to begin with if the p-traps were full of water and the trap primers feeding the floor drains were working properly. I checked that the floor drains were full of water and that the p-traps under the lavatory sinks were functional. They were. I began checking other fixtures in the men's and women's bathroom and ask the manager had they noticed the smell more strongly in one bathroom or in some area of the store more than in other areas. The manager told me that the women's bathroom was always smelly. Now I was ready to get down and dirty and find this smelly problem. It didn't take but a second when I walked into the right hand toilet stall, seeing the brown staining around the bottom rim of the toilet indicating that water was leaking around the base every time the toilet was flushed. If water is present then a way of sewer gas escape is present also. I grabbed hold of the toilet to see if I could move or turn it in any way. It came right up off the floor. The flange was broke causing the toilet to move and twist every time someone sit on it. This movement caused the wax to work it's way out of the toilet base causing water and sewer gas to leak from the base of the toilet. I took up the toilet, cleaned the area well, installed a new toilet flange, applied a new wax ring and reset the toilet. Problem fixed. The store manager told me that other plumbers had tried to fix that toilet but never could get it right. I reaffirmed that the toilet had been the source of there morning smell being that the store had been closed all night allowing a build up of sewer gas to float with the positive air system to the front of the store trying to escape through the front door where the air pressure of the building was trying to push through to outside atmosphere. Blog by: Lindsey Baine, Master Plumber, Service Technician, Skyline Plumbing and Septic, Inc ...read more
By Skyline Plumbing & Septic, Inc. December 18, 2009
I just implemented a new strategy to keep our service technicians busy during this economic slow down by having them do free customer home plumbing inspections. All the customer has to do is call in to Skyline Plumbing and Septic, Inc and ask for a free home plumbing inspection and we will send a tech out totally free of charge and inspect a customer's home for plumbing safety issues,water leaks and problems that may not be evident at the time that may show up while on vacation or while company is visiting. I had a customer call me out to inspect her home's plumbing. I hurried over. I began the inspection by asking about any problems she thought she might have or had a particular interest in me looking at. I checked for stopped up drains, leaking toilet ballcocks, house in-coming water pressure, rocking toilets but when I got to the water heater my mouth hit the floor at what I seen. The water heater was a natural gas water heater with a open flame burner. The vent for the fumes to escape up the vent and out of the house was not connected to the vent diverter at the top of the water heater allowing carbon dioxide fumes to escape into the atmosphere of the home bringing down the oxygen content of the entire home. The water heater was in a open closet in the kitchen area. I immediately told the customer of the danger. She replied, "Is that what is making my seven children act so crazy?" I told her that it sure wasn't helping the situation. I corrected the vent problem for her free of charge because of the immediate danger to the life of the family. She was very grateful and I felt that I had done a great deed, thankful that she had called me in for the inspection. Blog by: Lindsey Baine, Master Plumber, Service Technician, Skyline Plumbing and Septic, Inc ...read more
By Skyline Plumbing & Septic, Inc. December 16, 2009
As a Master Plumber I have experienced many situations that the average person will never have to experience. In this blog I will detail some of these situations for your benefit and enjoyment. So sit back, grab a cup of hot coffee and read on. Enjoy! The Case of the Missing Water Connection One day not long ago a local box store called and wanted me to come out and take a look at a two inch gate valve that they thought had a broken stem in it preventing it from turning on the water that fed the garden center. I went and tried turning on the water at the gate valve the same way they tried. To me the valve was working as it should, the wheel turned easy from the closed position to the open position as it should and stopped turning as it should turning from position to position. If the valve stem had been broken as they suspected then I or anybody else could have turned the wheel of the gate valve all day until the cows came home and the crows got dizzy and it would have never stopped spinning. I determined right away that the valve was working that the problem was another valve shut off before reaching this valve. Management of the store disagreed and told me to replace the two inch gate valve with a two inch ball valve. Difference in the two valves is simple. The gate valve has a gate inside that raises or closes with the spinning of the wheel on top of the valve. A ball valve operates with the swinging of a lever that spins a ball inside the valve. When the lever is in line with the water piping the ball is in the open position, when the lever is across the water piping then the ball is in the closed position. I changed the valve as directed to so but guess what? When I cut the copper piping at the top of the valve where there should have been full water pressure there was none. No water. The valve had been fully functional. They were happy with a newer valve that was easier to operate so all is well at this point except they still had no water to the garden center. The search was on for another valve that someone had shut off without the box store management knowing the whereabouts of it that fed the water across the store to the valve that I had just replaced. I found the building plumbing plans, laid them out in the floor of the break room and traced the water piping from the garden center to it's own water meter in the store's yard. I went up and took the lock box off the water meter and found that it had a two inch backflow preventer that had frozen and busted during the winter. Another contractor had been sent out to replace the backflow preventer by corporate home office without the knowing of the store management. That contractor had turned off the water meter because of having to order the part to fix the backflow preventer preventing it from running full stream and pressure all over the place. He never told store management that he shut off the water meter and store management didn't know that the garden center had it's own water meter separate from the store's water service meter. After several hours on the job the case of the missing water connection was solved. Blog by: Lindsey Baine, Master Plumber, Service Technician, Skyline Plumbing and Septic, Inc ...read more
By Skyline Plumbing & Septic, Inc. December 16, 2009
Many people have baseboard or wall heaters that are used as primary heat sources or as add-ons for heat in certain rooms of their homes. They are both economical and very easy to use. Should one become damaged or just go out you can repair it yourself with little or no effort without having to replace... ...read more
Many people at some point in their lives have used a humidifier, but many people do not have whole house humidifiers. Whole house humidifiers are used to regulate the moisture in the air for a number of reasons. For people with respiratory problems, for example, a humidifier can make all the differenc... ...read more