Top Passport or Visa Services in Atlanta, GA 30301
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The UPS Store
By Dilip January 05, 2011
Do not ship valuables. Documents are fine. I was misled about the insurance and a brand new phone that I shipped was stolen. The seal that I had placed was removed, phone, invoice inside the box were removed and the box was neatly resealed and shipped to the destination. They didn't respond well to my claim and couldn't resolve or give me a proper reason. UPS customer care couldn't help me out as well as they said this was a franchise and there is nothing that they could do. Will never ship with them again! ...read more
The UPS Store
By pphilipp at Citysearch January 04, 2010
I didn't have this happen at this same location, but have had similar experiences at other locations of this overpriced rip-off chain. ...read more
The UPS Store
By JLTinAtlanta at Citysearch May 26, 2009
My wife and I used this store frequently. The one time we submitted a claim against a product that UPS damaged in transit, that we insured in their store, they refused to pay the claim and they kept the damaged product (which they said the 'lost'). Tom the owner is a completely corrupt and had his children tell us that if they were forced to pay the claim it would reduce their paycheck. We are waiting for our day in court with Tom. Avoid this store at all costs. ...read more
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