I had an excellent experience with Alarm Grid's Bryce March this morning. He was the technician who did a fantastic job guiding me through the install process. He's extremely knowledgeable and it was a very quick and easy process! Highly Recommended!! ...read more

They were extremely helpful & the entire process was quick and easy. Thank you ...read more

I installed a DIY alarm and chose monitoring from Alarm Grid. They have been extremely helpful through both chat and email, and are very responsive. They also have many helpful videos and competitive equipment prices. I would definitely recommend Alarm Grid to anyone interested in alarm equipment and monitoring. ...read more

These guys have been great so far. Alarm sales have a not so great reputation, so it's been a breath of fresh air to talk to low pressure extremely helpful people, from sales to activation. Excellent resources are also available, from documentation to support requests. ...read more

I learned about Alarm Grid, after three years of being in a contract with one of the big name alarm companies. I had to make changes in my expenses but at the same time I did not wanted to jeopardize the safety of my family. After a search on the web, this name popped up. I did a research and decided to give it a go. First I changed my service at my company main office. I tried them for 1 year, it worked flawless and the cost is really affordable. So I am now have my home alarm service with Alarm Grid, happy to have it and the activation was so easy and fast, the hold your hand thru the process, very professional. ...read more

I did not purchase the security system from Alarm Grid, but my experience with the other company was not pleasant so I went with Alarm Grid for the monitoring. What a great decision - Sterling answered posted questions within minutes and Jonathan was calling me to complete the set up before I could even finish reading his email. Emails were clear and concise. From sign up to set up, it was a breeze. ...read more

I wanted a Lyric Security system, I wanted to install it myself, and get it monitored. No locking me out of my own settings, no contracts, no commitments, no funny business. Alarm Grid gave me that 100%. Couldn't be happier. ...read more

Using a Honeywell L7000 which I setup myself. I'm a former installer, but this system is really easy to setup and anyone with a little tech savvy shouldn't have any issues. Frank, the specialist I spoke with for setup was very knowledgeable and professional. So far great service at an affordable rate. ...read more

Simply put, AlarmGrid offers outstanding monitoring prices (self or central office) and user support. We recently moved and our new home had a Honeywell L5100 alarm system. After signing up with AlarmGrid for a self-monitoring package I had a number of questions about the L5100 and used their email support feature. I had very detailed and accurate answers to all of my questions within hours. After becoming a bit more familiar with my system, I will be switching from self to central office monitoring with them. ...read more

I recently bought the system and the Technical Support obtained from Sterling was exceptional. From day one, they guided me throughout the setting up process, and was always there when I did not understand something and if there was were any problems. I would recommend them to anyone desirous of have their home remotely monitored and controlled with a response. I live all the way in Trinidad, and I felt as if the office was next door to me, given the timeliness of the Technical Support received. - Gerry ...read more

No need to look for another Alarm service company. You can trust Alarm Grid for their Exceptional, Competent, Professional, Lightning Response. Every time, you have question or help (such as reset your password, update your information, get a current alarm certificate,...) from setting up your alarm system, Sterling and his team will help you right away, either by phone or by email. You will get your email replied in less than 2 minutes in my case. Som from Huntsville, AL ...read more

I was trying to have a auto monitoring service, and once decided to buy a Honeywell Lynx 7000 alarm system, and find some youtube videos from Alarm grid that where explaining me about how set up the alarm. Looking it's web site, found that the Alarm Grid Company allow to me to contract the exact service I required, and gave me all the support to have my account working properly. ...read more

Superior service and product. I was very impressed with the support and hands on approach to assist in setting up my security and automation system. I have purchased two systems and would highly recommend Alarm Grid. ...read more

Over a year ago our 20 plus year old security system failed and I began researching Security Systems and Monitoring Service. After researching all the different options I decided on Alarm Grid for their broad line of products, monitoring service flexibility and the excellent pre-sales support. We then purchased a Honeywell L5100 system from Alarm Grid and their after sales support was just as excellent. We subsequently added to the system and used chat, email and phone support and received the same timely support. For any one debating if they should attempt a DIY wireless Security System I strongly recommend you purchase it from AlarmGrid. ...read more

Over a year ago our 20 plus year old security system failed and I began researching Security Systems and Monitoring Service. After researching all the different options I decided on Alarm Grid for their broad line of products, monitoring service flexibility and the excellent pre-sales support. We then purchased a Honeywell L5100 system from Alarm Grid and their after sales support was just as excellent. We subsequently added to the system and used chat, email and phone support and received the same timely support. For any one debating if they should attempt a DIY wireless Security System I strongly recommend you purchase it from AlarmGrid. ...read more