By ChristineNYC February 14, 2013
Thank you Benseron! I just received the newest software they've been designing on the new iPad I ordered (my first iPad). Looking forward to being able to accept payment at the table and hopefully seeing it save staff time from not having to wait, lined up at the main terminal. It sends the order instantly (wireless? Don't know, don't care) to the kitchen hopefully eliminating the written errors and time delays we've had. Benseron has been a great support to have for my first try at a restaurant, I needed a lot of help in learning (never been a fan of computers- I just use them out of necessity) and they were very patient. Lucky I've never had a major tech issue (knock on wood- been with them for just over 2 years now), just questions on how to create specific reports, etc. Did have a receipt printer die, but they just overnighted a new one. Like I said, I do food, not computers, so I'm not sure I'll recognize all the improvements. But I'm loving this so far. ...read more
By Sugar Cafe February 07, 2013
Beautiful! My new Benseron POS terminal with the newest software (called Bevo if your looking) was just turned on today, and it is beautiful! New colors, cleaner screen (less stuff on the screen) and so far as I can tell (only played around on it for about a half hour so far) is easier to use and makes more sense. I got use to the old system so it will take some adjustment, but not much I’m guessing. I don’t use any of their other options as I’m not big enough to need them, just a little café. They really pushed for me to add the ipad, but I’m just not feeling I really need it. Would probably love it, looks good for sure, but just not in the position for the expense right now. I agree with the other post to get the extra tech support, because with any system you’re going to need it, stuff just happens and its never at a good time. ...read more
By Nancy September 14, 2010
A friend of a friend recommended Dale at AvStar and I called him because we bought a house that had a Nutone Intercom system IM-4406 system that wasn't working properly - all static and outside speaker and doorbell via intercom not working at all. He came out and got everything working except the CD player which he said would have to be replaced (lightnight probably got it). The parts are no longer available from Nutone (system installed in 5/1998) so he put me on a waiting list for a refurbished part. He had to replace the outside speaker as it was blown but he offered both refurbished and new parts. I would recommend Dale - professional, reasonable and realistic. He even gave me the name of a lubricant to do maintenance on system to prevent further problems. If you call him tell Nancy on Edgewater recommend him. I'm definitely keeping his business card. ...read more
I walked into an independently owned sub food shop last week.It had what seemed to be all natural meats, cheeses, soups, and more.The staff was polite and the chicken salad was great.While waiting in line, I glanced toward the cashier’s spot and much to my amazement I saw acash register.Not like the old tap & ‘ca-ching’ registers, it was electric, but a cash register no less. The register looked like on that belonged in a small retail store that may be open twice a week or perhaps a mall kiosk, not a natural foods sub shop.There was nothermal printer, nowashable/flexible keyboard, no computer software, and no touch screen!This got me thinking and I asked myself the following question.When is it time to upgrade to aPoint of Sale, and abandon that old cash register? Well here are a few reasons to switch: 1. When you are willing. Owing a POS can be much like owing a full-size pickup truck.If you aren’t going to use the bed, you’re better off getting an economy car (you’ll save gas and they are easier to park).However, owning a POS system can be used to increase your productivity, track sales & inventory, offer great reporting, and much more.These can add up to faster transactions, better customer service, and more sales.The key is if you are willing to use it. 2. When you want more. Most cash registers are good for doing one thing; collecting cash and checks.Collecting money is fine and most necessary, butcash drawersdo this just fine.Point of Sale systems do much more than collect money.As mentioned earlier, they can be used to not only record transactions but save them for later use.This is because POS systems useoperating systemslikeMicrosoft Windows®orLinux®.With these operating systems the POS can run different software that can open up many more possibilities.These can include accounting integration, employee tracking, security features, inventory management, and more.Just make sure you have the correct software for your needs. 3. When you have multiple stations. Chances are two or more electric cash registers cannot be linked together.This task can be done effectively for most Point of Sale systems.This is advantageous if you wish to store information from multiple POS systems (work stations) to later compare data.Also if there is more than one location, and an Internet connection, it is possible to store data to a central server and compare data for all of locations to keep track of multiple locations. There are many other reasons to upgrade to a point of sale system and abandon the cash register; including security integration and the evolvingWireless POS (wPOS).I will more than likely write about these other reasons in the future.I’m sure you can think of others and I welcome your e-mails and/or comments. ...read more
By Benseron Information Technologies February 01, 2007
Benseron is an innovative company, based in Florida, which serves the Restaurant, Retail, and General Business sectors. We specialize in Point of Sale Systems, Digital Video Surveillance, and Voice Over Internet Protocol (VoIP) installation. Benseron was founded in 2004 and has worked with hundreds of clients, in various states, to help them achieve their goals. We embrace the use of technology to help increase our client̢۪s productivity and to create a better experience for end-users. www.benseron.com ...read more
By Benseron Information Technologies January 19, 2007
With today's world being mostly online, security is a factor in every life. Almost everything has some sort of security features. Even Windows mobile has different security features to keep the devices and identity safer than they would be without those features. ...read more
An old house can sometimes be tricky when hooking up new electronics, appliances and technology. The reason being is the wiring is just not up to date. However there are some old houses that have already been updated and will be ready to go. Don't panic if the old house in question seems outdated, it ... ...read more