Jeff Wilson (name changed to protect privacy) was always a hard worker, whether working for his telecommunications company during his 30 year career, or serving his country as a medic in the Korean War. Throughout his life, he witnessed many economic, political, and social events that changed the world around him. Throughout all of this, Jeff managed to move forward and climb his way up the corporate ladder, where he started working on basic parts as a young man after the war. Through hard work, loyalty, and developing a reputation for getting the job done, Jeff eventually became one of the highest paid technicians at his company, taking home well over $100,000 a year. He raised a family and saw two kids off to college and into blossoming careers of their own. Jeff is by all accounts a successful, hard working American. He had good investments, paid off his credit cards on time, and made regular monthly payments on his mortgage.He began investing his significant savings into different assets, including rare coins and memorabilia. Jeff developed a close relationship with a few antique coin dealers; they seemed to have great advice and they were friendly, positive guys. Before he knew it, he had invested nearly all of his savings into rare coins. He knew that it was a good investment though; the coin dealers had promised large returns and they seemed to know what they were talking about. By the middle of 2007, Jeff noticed some of his assets beginning to depreciate a little. It wasn’t much cause for concern, but it did cause him to second guess his investment, and the advise from the “experts” he trusted. Then, the bottom fell out of the economy, and like so many Americans, Jeff watched the value of his assets and his home plummet. Luckily, he was caught up on mortgage payments and only had 5 more years of payments until the house was fully paid off. However, the loss of assets came as a shock, and he was down to nearly a third of what he originally invested. Even worse, he had bought nearly $100,000 of the coins on credit that he had been making payments on. One of the coin dealers convinced him that it was okay, and he had broken his habit of paying off credit cards every month. While this was a rising tide of bad economic news, Jeff was still employed, and still in his house. Then, during a routine doctor visit, he received the news that no one wants to hear. Cancer. Fortunately, it was detected early enough, and through several rounds of chemotherapy and months of prescriptions, the doctors told him that it was in full remission. Jeff had beaten one of the most feared medical problems known to man. In the meantime, the credit card bills had piled up, the medical bills came pouring in, and it seemed that there was a new penalty fee or raised interest rate every day. Jeff was now renting, as he had to sell the house he lived in for 28 years to pay medical bills. He didn’t dare cash in any of his coins, and hoped they would once again be able to build value. But every day he checked, the rates stayed low and it began to look more and more like he was going to have to adjust the new reality of working his way out of debt. He was making all of his payments on time, but it seemed like it would take a long time to get over his debt. He had been receiving calls from someone who claime to work for a company that could reduce his debt amounts. The only problem was, he wasn’t a certified professional and had been pestering Jeff to pay hundreds upfront and enroll his debt in the new program, which he said would be much faster. Without really giving it much thought, he enrolled his debt in the new debt service from Five Mountain Financial and began paying them upfront fees before anything was done with his debt. Busy working overtime at TeleSun; he was still bothered by thoughts of his debt during the day at work. This seemed like a very hands – off approach, and he had not been able to get in touch with anyone at the debt company. He made his regular payments for several months; but one day, while he was eating dinner after work, Jeff got a phone call from Discover Bank. They were extremely demanding and Jeff began to get a little worried. They said they had not heard from his new debt agency at all and that he was going to be sued in court over the debt! Jeff took down the collector’s information and then tried again to call Five Mountain Financial. He heard the familiar voicemail as he felt his temper start to flare. How could they take these payments each month and then not even pick up his calls? Even worse, Discover Bank was talking about lawsuits! Still upset, Jeff walked into his computer room and sat down. The old way of dealing with things wasn’t working. He decided to be proactive, and found a company with a good BBB rating which was made up of Certified Debt Specialists. The C.D.S. that Jeff talked to was very understanding and immediately helped Jeff understand that companies are no longer allowed to charge upfront fees. The C.D.S. also helped Jeff compose some letters based on consumer protections in the Fair Debt Collection Practices Act which stopped a good amount of the phone calls that had been pouring in from collection agencies. Jeff decided to cancel with Five Mountain Financial, and stopped paying them hundreds of dollars per month. The specialist who was assigned to him immediately started tackling the biggest problem, Discover Bank. Within a day, the certified specialist helped Jeff reach an agreement that he could pay with Discover. He also referred Jeff to an attorney in his state who dealt with credit card lawsuits, if he ever happened to get one. Jeff learned that was an occasional occurrence when debt is negotiated, so it was good to be prepared for the other accounts. Then, the specialist got to work Over the next several months, Jeff received a negotiated agreement to pay 30% of the amount owed on one card, 45% on another, and 42% on another card. He started to believe for the first time since this all started, that he would be able to avoid the lengthy bankruptcy process after all. He only made payments when each agreement was negotiated and paid; and he liked that the amount he paid was based on the amount that was saved. So that’s what Performance Based Debt Negotiation means, he thought. Things were going so well that Jeff decided to make a big decision to speed up the negotiation process: he cashed in on a portion of his antique coins and memorabilia and put it in his settlement fund. The settlements progressed rapidly, and by the end of the year, 9 months after he started working with a Certified Debt Specialist, he was completely out of debt. $176,000 was the total amount of debt he had started with, an amount that seemed to leave no option but bankruptcy or lawsuits. By making personal financial sacrifices and coordinating often with his C.D.S., Jeff was able to stick to the program and save a large percentage of what he owed, enabling him to overcome financial hardships he had been struggling with for several years. Jeff’s story illustrates just how complex our relationship with money can be, and the many factors that can overlap in contributing to debt. With a careful strategy and the help of certified professionals, it is possible to deal with large amounts of debt or relatively small amounts. The impact of debt can vary from person to person, including the emotional impact and the way it affects one’s personal budget and use of income. This story is based on a real life client of one of the Certified Debt Specialists at Horizon Debt Group.
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