We experienced high turnover and weren't happy with the care givers for my Mom. We chose to transition to another company. They said not to discharge from their system and get initial deposit back. I have since requested deposit three times. Just got off the phone with Jerri, the owner, who said my deposit was different than what I remember paying - she then accused me of not paying my first bill in full (?WHAT??) which would have been three years ago and said I owe her $20. I don't have the time to dig through 3 years worth of records. Jerri screamed at me over the phone saying I had no integrity and there was no conversation to have and HUNG UP ON ME. The issue is not the money - but the way I was treated and the fact that the turn over of care givers was horrible ...read more

This review references court records, when we had to take this difficult guardian to court to get better care for an elderly ward. The guardian just defied court orders and it got worse. The ward and family suffered, and expenses and wages were, IMHO, wasteful and unjustifiably VERY costly. It was all an extremely sad experience and a cruel way to end a life. Protect yourself and loved ones by calling different senior services for their input, and thoroughly research in order to find the right guardian for your needs. For a real eye-opening education about this mostly unregulated profession, and to learn about warning signs, go to the National Association to Stop Guardian Abuse (NASGA) website. ...read more

I like it here at ViewPointe Assisted Living and Independent Living very much. They seem to try to accommodate you in any way they can. If you need something, you can bet they'll get it for you. It's a very friendly place. That's one thing I'll say for it. They're all very, very pleasant. I'm going on two years at ViewPointe and I would recommend them very highly. ...read more

I would highly recommend ViewPointe Assisted Living and Independent Living to others and have done so. They're very kind. All of the employees here are willing to do anything to make your life pleasant here. I've had nothing but good experiences and that seems to be what most of the people here think. I've been living here for about a year. They just go the extra mile with you on anything in any way they can to please you. They are always willing, pleasant, friendly, and very helpful. ...read more

I would give ViewPointe Assisted Living and Independent Living ten stars if I could! The whole experience was great. My wife and I were very impressed with everything we encountered. Everyone was so much friendlier than we could have imagined. The people who cared for us never overlooked an opportunity to be helpful to us. I haven't received that kind of care since I left my mother's bosom! They were ready and willing to supply us with our needs. They were totally amazing with all kinds of support. The rooms were lovely. Food was just fine. I would recommend it to anyone who is eligible to go. ...read more

I have been living at ViewPointe Assisted Living and Independent Living for over a year and like it so far. I live as an independent, but I assume the assisted living is great, too. Meals have a great variety to choose from, so if you don't like this or that, you can order soup or salad. They have a wonderful salad bar with at least fifteen things from the large selection. ...read more

ViewPointe Assisted Living is just fine! I haven't had any problems. Yesterday I had a little prob and they were very anxious to get it taken care of.\t\n\t\nMy only negative is that sometimes they do not do their repairs in a timely manner. For example, every apartment has a deck and they have been very slow to replace those. That's the only thing.\t\n\t\nI've been happy with the food. They do an excellent job with the landscaping and keeping up the appearances. The staff is very friendly and eager to help you. They're warm, excellent, willing, and wanting to please. ...read more

I really don't require much here at ViewPointe Assisted Living and Independent Living, as I don't even use the dining room very often. I do however rely heavily on their transportation and activities-both of which are very good. Generally, the staff will go out of their to accommodate residents. I have been living here for 2 years and the experience overall is good. ...read more

ViewPointe Assisted Living were extremely helpful in getting everything set up. They were very prompt and were able to move my aunt in very quickly. They have handled several emergency situations very well. The facility is clean and welcoming and bright. The food is good. My aunt feels very safe. It's just a nice place to be. ...read more

I've only been a resident at ViewPointe Assisted Living and Independent Living for a short time. I've been in their Independent Living since October. So far my experience has been very good, but I haven't been here long. The staff is good. ...read more

We are very satisfied with where we are here at ViewPointe Assisted Living and Independent Living. We are in the Independent Living section of ViewPointe and we are comfortable here. The food and service is good. We have been here almost 2.5 years and there is a good community. We know our neighbors and have built a life here. ...read more

I've been in Viewpointe Independent Living for two years. It was better when I first came than it is now. There's a new activities director and we're not doing as much activity as we'd like. There's not too much night entertainment. Other than that, it's alright. The food is OK and the people are friendly. ...read more

The food is good. The activities are interesting. There is always something going on. ...read more

I was in two other places prior to Viewpointe, and I think I died and went to heaven when I came here. The food, the people, and the apartments are all nice. ...read more

I enjoy it here at ViewPointe. It has been very nice. I enjoy it very much. The first few weeks I didn't enjoy it because I missed home and so on and so forth. As I got to know people and participate in more activities and social things, I started making acquaintances, and I really enjoy it now. ...read more