By elisaschnadler July 02, 2016
I called their San Carlos office and after talking at length with one of their "experts" about the specific unit, capacity for my size of house, # of bathrooms, occupants, any additional gas piping, permits, electrical connectivity work, location of unit, etc. was given a cost estimate and scheduled the work to be done the following day, which I thought was great. They then referred to a technician from their Santa Clarita office, who knew exactly the amount I had been quoted ($3,800), but without even doing any real recognizance started to "explain" that the permit was extra $$ and I would have to do on my own (never mind it is in their list of included services for the type of unit), that the gas line would be more expensive (never mind that the expert over the phone had included the maximum length possible and the technician estimated at least 10 FT less), that the electrical work would also be more (never mind that there is an electrical outlet right there where the unit would need to be installed) and how he was not a fan of tankless units, etc. He then proceeded to give me an estimate that was >$300 over the estimate (>$4,100 but with no permits, no new gas line since btw we could use the one already in place from my old unit) Out of curiosity, I then called the experts again: San Carlos and Santa Clarita and for the exact specifications from the technician got again $3,800 from San Carlos and $4,000 from Santa Clarita for the same address and house and all in. So, not only they clearly have a surcharge for the South Bay, but they also showed what I consider unethical practices by teasing you with a low ball estimate over the phone while giving the customer the impression of a solid quote given all the detailed questions, to then have the technician at your home the day of the scheduled work bump the price up by 10-20%. Not COOL. ...read more
By Kathryne Krell July 13, 2015
good go to building maintenance company with knowledgeable staff ...read more
By hamza f. at Judy's Book March 10, 2013
Great services Comfort Control Corp. ...read more
Many people have baseboard or wall heaters that are used as primary heat sources or as add-ons for heat in certain rooms of their homes. They are both economical and very easy to use. Should one become damaged or just go out you can repair it yourself with little or no effort without having to replace... ...read more
Many people at some point in their lives have used a humidifier, but many people do not have whole house humidifiers. Whole house humidifiers are used to regulate the moisture in the air for a number of reasons. For people with respiratory problems, for example, a humidifier can make all the differenc... ...read more