By MrsA June 27, 2012
My advice is to never set foot in this office. Oh, it is very nice, clean and friendly upfront but, they overcharge and suggest procedures that are totally unnecessary and expensive to keep up the good looks. The first time I realized this was a couple of years ago when my puppy's blood work came back with high liver enzymes. They suggested I have an ultrasound done on her to see if surgery would be an option to fix her condition. They told me she would become lethargic , probably start having seizures and eventually die if left untreated. Well, I did some research on my own and found a special diet I could put her on to help her liver. Sure enough her blood work came back fine a month later. And she is a very energetic happy dog to this day. Why did I even return after that experience? Well, I just figured that all/most vet offices are the same and I just needed a place to get my dogs their annual tests and any vaccines. Last week I came home from a trip to find my other dog very lethargic and having a hard time breathing. I brought him to this office in the afternoon and the first tech that saw him gave me the first impression she had based on his symptoms which made total sense and ended up being the correct diagnosis. Dr. Welch then came in and put together her workup. I was told he should have a x-rays, all sorts of blood work and an emergency ultrasound to come to a positive diagnosis. ..over $1200 worth of tests/procedures. One suggestion she had was that he had cancer. Even my 14 year old knew that was absurd. a 3 year old dog with no symptoms does not develop cancer and be put on his death bed in a couple of days. I told her that there is no way I could afford all those tests and for what? After the diagnosis I'd have to pay more money for the treatment. She said that I could just leave him there to die if I wanted to.I could not believe I heard that. After two hours of getting the run around I finally was given my dog back to take home. As I was leaving Dr. Welch told me I could try the same last resort treatment that the tech who originally diagnosed him suggested. I received the truth from another vet that there was nothing that could be done to save my beloved dog and he passed away within 8 hours after leaving the center. I have no doubt the Dr. Welch knew that it was really too late to do anything to save him. But, she did everything she could to scare me into giving them more money and allowed him to be tormented further with needless tests in the last hours of his life. ...read more
By Nancy & Don July 03, 2011
Pet Medical Center, Dr. Bach and her entire staff makes this Clinic very special. We are about to bring a new dog into our family after losing our 2 long time dogs last year, and cannot, and would not consider bringing him to any other Clinic in town. We were able to keep our 13 and 14 year old dogs for YEARS longer because of Dr. Bach's expertise and will be forever grateful to her, and her entire staff for that. The facilities at PMC are geared to pet's needs, the Staff is dedicated and works together to meet those needs, as well as being considerate to the feelings of the pet's owners. Dr. Bach has tremendous diagnostic skills & has a tremendous amount of compassion for animals and their parents too. The wellness plan they offer is fantastic - you and your pets are missing out if you are not going to Pet Medical Center. ...read more
By Don and Nancy Smith March 12, 2009
There are really not enough stars that can be credited to this very caring, personable and expert Veterinarian, Dr. Isabelle Bach and her entire staff. The exceptional care and conern they have shown our 2 very high maintenance Wirehaired Fox Terriers, as well as my husband and I are beyond compare. This is the place to go for piece of mind that your pets are getting the very best care. We are blessed to have found them! ...read more
Learning how to properly train your small dog is essential to teaching it obedience and appropriate behavior successfully. Although training dogs can be frustrating at first, it’s important to be patient and consistent. To help you reach your goals faster, you can use three common tr... ...read more
There are a number of government and private organizations that focus on the care of animals in pet stores. Just as people would treat human beings, animals in pet stores should be treated ethically and with care. Some pet stores can do this by maintaining a code of ethics on the treatment of the... ...read more
