I am a victim as well. I thought that as a store owner I would be ok to order. But I was so wrong. They shipped my order after much complaining ten days after they debited my account. When I received my order it was missing some items. Now 5 weeks later I still am missing items and have not received a refund. Filed a complaint with BBB today. ...read more

I was a fool and placed back to back order with Pinecone Press for a total of $270. My money is gone and I have nothing to show for it. I have filed a complaint with the BBB but have not heard anything from them yet. ...read more

They are so bad at customer service I will never do business with them againThey do not return phone calls or emails on status but charge your card but never provide the product til you dispute it with your credit card company .. call you names and then treaten to take you to court for being in position of stolen goods because they don't want to wait for the cc company handling the dispute to pay them direct . I waited 3 weeks you only have to wait 2Theresa ...read more