Top Passport or Visa Services in San Luis Obispo, CA 93405
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The UPS Store
By Greg October 07, 2011
I had an item that I paid for them to package and it was damaged in shipment. A negligible cost (~$100) compared to the overall bill, but the store refused to compensate. Despite correspondence with store associates guarantying my contents, I was told that they would not pay for the item. They have fought religiously with my credit card company when I filed a charge-back and refuse to honor their written word for guarantying my item. I could go on and on with details, but in my professional opinion, this stores owners-Brent and Jane, have spent an inordinate amount of time in not honoring their word when they could have spent minimal effort in resolving this issue. The fact that my conversations with Brent resulted in his acceptance of their mistakes, yet denial of remediation is a true description of their business character. I would not recommend trusting this business. Greg ...read more
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