I received a phone call from this people about my website, the sales person wouldn't stop talking saying how good their company was. I finally signed up, he told me they wouldn't charge me until the website was up and that I could cancel at any time with no problems and they would not charge me at all. I trusted the guy and I signed the contract that he emailed. Someone else called to set up the website and I didn't like the way they were doing it, I also did not like their customer services, I would call and no one would ever pick up the phone, they would only have a recording saying to leave your name and your phone number, I told the person that setting up the website that I was dissatisfied with their service and I was thinking about cancelling, he said to give him a few days to fix up the website. I also asked him why I had been charged for the initial fee plus the first month of the website fee since they hand't even finished setting up the website yet and the sales person had told that they wouldn't charge me until the website had been finished, he said that was the way they did it. I thought about it for couple of days and I decided to cancel because I still did not like their website settings and because they had charged me ahead of time when they had told me they wouldn't. That was two weeks ago, today, I see a charge in my bank account from them, I called them and the same person who was setting up the website answered the phone and said that, that was the agreement, he said I hadn't given them 30 days to cancel, there was no way I could have given them 30 days to cancel, the first charge was charged on 10/20/14, when I signed up for the website and I cancelled on 11/7/14, that means I would've had to called them on 10/07/14, which was impossible because I hadn't even signed up for the website, so this people kept the initial fee they charged to set up the website, the first month fee of maintaining the website, which it wasn't even up, and the second month of maintaining the website, because they said I did not give them a 30 days notice. They took $297.40 out of my checking account in 30 days without even finishing the website set-up, I cancelled before they were done and they will not return any of the money. I'm glad I cancelled because this is how I found out that they are ripping people off. Beware, I would never do business with them, their don't even have a customer services person to help you out with your problem, the same person kept answering the phone and would not send me anywhere else.
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