By wdj2015 February 24, 2015
If I could give zero stars, I would. My car was towed to Ochoa with a flat tire. They sold me a tire that they represented to be new. I drove straight home from their shop and my car remained there until the next morning when I got up to leave for work and found the tire flat. I had another shop examine the tire and they found two pin-sized holes in the sidewall, making the tire both impossible to patch or repair and unserviceable. I ended up replacing the tire at the second shop. When I arrived at Ochoa yesterday, the "owner lady" (who I assume to be Dolores Ochoa, co-owner with her husband Elias Ochoa) intercepted me before I could even enter the lobby of their shop and was abrasive towards me from the beginning. I politely explained what happened, that I had the defective tire with me in my car, and requested to return it to them for a refund. She took exception to this, saying she'd need to have 'their warehouse' examine the tire to confirm my account, and kept going on and on about road hazard. News flash, lady: road hazard does not apply to a defective product; I did not drive over some road hazard that magically put tiny holes in the sidewall of an otherwise 'brand new' tire. She insisted on taking the tire, but flat-out refused to give me any form of receipt for taking my property, other than making some hand written notation on my original receipt. I am awaiting word from them "in a few days" to hear what kind of excuse they try to pull for not refunding my money. Interestingly, when I originally purchased the tire, I was told that their credit card machine wasn't working, but that if I paid cash, they wouldn't charge me for labor or tax. Having a flat tire and no other choice, I did so. I suppose I was lucky to have gotten a receipt at all. NEVER DO BUSINESS WITH OCHOA TIRE! THEY ARE CROOKS! Read the rest of the reviews. Every negative review to date involves the same "owner lady," the same abysmal excuse for customer service, and nearly all of them involve an allegation of a defective product or service. ...read more
By JENNLG July 01, 2012
These guys replaced 4 tires on our SUV, upon making a U turn the front wheel came off! We had to have it towed and they refused to accept responsibility or fix it! Our mechanic inspected it and says that it was their fault and they did not put the wheels on correctly. One of the back wheels was about to come off as well they said. THis is so dangerous, don't let it happen to you. Luckily when the car began to shake my husband pulled off the freeway or this could have been a disaster! We are also lucky our kids weren't in the car. I'm writing as many of these reviews so that this doesn't happen to someone else!!! Avoid this place, they obviously employ incapable people! Now it looks like we have to call our Attorney. Come on, wheels don't just fall of cars randomly. ...read more
By Gerald84 at Citysearch April 26, 2012
Purposely cleaned and inspected my rim and tire before taking it in to get it patched up. When they were done I noticed they scratched my rim. After pointing it out to them they said it couldn't have been them and I probably hit a rock coming over to the shop. They know they did it and didn't do anything to fix the problem. I watched him take the rim off my car and didn't see any scratches on my rim. Worse part is the rims are matte black so now I have a noticeable SILVER scratch on my BLACK rims!!! ...read more
Tech's Tires, Brakes&Muffler Service 1400 E. Anaheim St. Long Beach, CA 90813 (562) 591-0412 Open Monday thru Saturday 9:00 am to 5:00 pm I am located in Long Beach, but I have customers from all over California! Give me a call, I can save you money! ************************************************************************ CATALYTIC CONVERTER OBDI / OBDII California approved Most Cars $149 plus tax ************************************************************************ 1996 1997 1998 1999 2000 96 97 98 99 Honda Civic EX LX DX SI 1.6L Exhaust Manifold Catalytic Converter ***** Brand New in Box *********** Bolt on comes with complete kit Gaskets and bolts $225 Carry out price** / $325 parts and labor** ...read more
By Tech's Tires Brakes & Muffler Service November 05, 2010
Eventually, you will have to purchase new tires for your vehicle. 16-inch and 17-inch tires are popular, but you need to make sure you choose the right size tire for your vehicle. Tires are coded with a long number on the side of the tire. This number gives you the size when you know what you are look... ...read more
There are a few things that you should consider before purchasing new tires for your vehicle. The biggest decision that you have to make is what type of tires you need. In order to determine that type of tire that you need you will need to know the height and width of the tire, the tire tread, and the... ...read more