By MichaelHicks3 June 05, 2014
These people have been the security patrol for our HOA at Park Somerset Condos in Lancaster for a while now. I have a handicapped placard on my truck and sometimes park in the handicapped parking stall right in front of my unit. Last night at midnight they had my truck towed with no calls to the management or notice placed on my truck, just towed. When I spoke with the security officer who towed my truck, I said didn't you see my handicapped placard and he replied absolutely not. When I went over to pick up my truck, the owner of the towing service at Angel Touch Towing apologized and went on to explain to me that he showed the security officer my handicapped placard right in plain view and very legible there in my truck. The tow truck driver after showing the officer my placard asked him twice, are you sure you want to do this, he's legal and lives here. The security officer told him so what tow it anyway. When I called the owner he told me the same thing and the charge was $255.00. Unfortunately they have no authority to tow anyone without contacting the manager who lives right next door to me. I can only hope anyone who wishes to hire Special Ops Security considers the type of people you'll be dealing with. I can only hope they will no longer be working for us after this month. I hated giving this company a 1 but they don't have a 0 as a choose. ...read more
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