I have been going to JB Tax Services for close to 10 years. They have made errors on my taxes on more than one occasion. For the most recent error, I tried to call in to get assistance with understanding the multiples letters I was receiving from the IRS. I had originally brought these documents in for review and was given documents to send in and was told this would solve the problem. I received yet another letter form the IRS stating the documents referenced the wrong tax year, thus I still owed funds. When I called in and spoke to Marian, she began to argue with me and said I wasn't explaining myself correctly and that it was my fault for forgetting to turn in documents. I could hardly get a word in to explain and asked her to stop being argumentative with me, as I was the customer and just trying to explain what the letter was stating. I finally told her I was extremely disappointed and would not do my taxes there again. She said that was fine and hung up on me. ...read more

I have been with JB Services for almost 5 years. Marian is so helpful, she still sits with me and gives me the time I deserve. I don't feel pressured and best of all .. her rates are so much better than H&R Block. She also has rapid refund ! It a family business and she makes you feel welcomed. All my friends and family are with JB service too ! ...read more

I have had JB servies do my taxes for about 7 years now. I used to take my taxes to HR Block, they are way overpriced. JB services do an excellent job and stand behind their work. I was audited by the IRS last year, Marian took care of it for me. JB services also take care of my mother, husband, son and daugher in law. As long as they are in business I will be their client. Their prices are very reasonable, I am truly happy with their service. I live in Fremont and fax my tax papers to them every year. Thank you JB services for your excellent service. Linda ...read more