I hadn't tried colon hydrotherapy before my girlfriend bought me a package of 3 colon hydrotherapy sessions at The Grand. I was a bit apprehensive about going, but I called and was put at ease by Sandy, the colon hydro therapist at The Grand. I have had one session, and felt so much lighter, energetic and clean! I'm writing this review because I enjoyed a new experience in a great environment by trying colon hydrotherapy at the Grand and I will for sure go back for my other 2 sessions. ...read more

I went to this office to inquire about braces. I was never told there would be any costs for a consultation. Too sum up my long story, the dentist was great and a very nice man. The office staff are very misleading. I wish I would have read the reviews before visiting this office. I did not proceed with braces after my consultation. Therefore my insurance was charged for several procedures and they kept my deposit I left for surgery. I have called there office several times asking for my deposit to be refunded since I did not go through with surgery. I was never told they would keep my deposit and apply it to visit fees I supposedly owe. I never received a statement of charges and that my deposit was applied to these so called fees. I basically paid $300 for a consultation & they billed my insurance for an exam. Terrible experience, thats why I decided to write a review & maybe this will help someone make a wise decision. ...read more

When talking with the dentist I felt this was a competent office with great doctors. Then after my exam, the office staff completely contradicted what the dentist told me. When the office staff finished, I was given a bill about 3 times what the dentist suggested with more procedures added. I will never return to this office. Don't be fooled. The day I went was a completely new patients visiting including myself. That should have been a clue. ...read more

wishing you good in business & hello. we really appreciate a connection and a chance to network with you nice people. ...read more

I started in 2005 to have their pages before my first back surgery. I've had two of the surgery since then and I always come back to physical therapist. Individual exercises and caring employees make this place the place to come. I recommend Robert and his crew to anyone who wants the best inpatient care. ...read more

\t\nI have back problems and physical therapy has relieved my back pain which gave me pain free days and nights. A great group of people at this facility! ...read more

I came in as eight posts surgical patient on my from I have been to a lot of physical therapists for different things but the only place I have to recommend is here. I'm going to have a spine surgery soon and I have requested my physical therapy to be here. ...read more

Just when I first came I hobbled like a man 30 years older. Within one day I felt like a new person. I could walk normally again and I felt much better. ...read more

I wouldn't take my family anywhere else. Dr. Alexandroni has a comfortable environment and provides excellent care for me and my husband. ...read more

1. Rates are overpriced. For example, I researched a procedure that I had done in this office and found that it can cost a little over $100 in two other dental offices in Orange County, yet they charge almost $300 for it!!!!\t\n\t\n2. Be firm and ask for a PRINT OUT OF THE CODES of the services you are about to get done. The ladies upfront Debbie, Andrea and Theresa will do everything at all costs not to give you a print out of the codes so you can't compare it with your insurance. I kid you not it's a difference of almost $200 bucks for one service. Trust me, they do overcharge, I KNOW. \t\n\t\n3. If you find that they do overcharge, let your insurance do the calling for you ASAP. I was trying to be polite out of respect for the staff and the dentists. But my politeness was taken advantage of. \t\n\t\n4. If you find an overcharge, here is what they'll do. They will not file the codes with your insurance until the time allowed to file for a refund/complaint will be cutting it close. This way, they can always blame the delay on your insurance's processing time until the patient can overlook the charges and have no more rights to even view a list of what you paid for. They play the legal game and won't show you any receipts until you pay for your bill, that you thought you already paid in full. \t\n\t\n5. Last but not the least. Once you pay for your bill in full, YOU MUST ASK FOR A RECEIPT that says PAID IN FULL!!!!!. Do not rely on your credit card receipt as proof of payment. That was my mistake!!!! And ask for a list of everything! The code, the name of the procedure, the price and what you paid for. Because they will keep sending you the bills!!! And trust me, you must insist on that print out because they will make you look stupid. And tell you "I do not understand what you want..you have your credit card statement as a receipt don't you?" TSK TSK. Do not fall for this I feel so stupid trap. DO NOT LEAVE without a RECEIPT that says paid in full!\t\n\t\n6. It's sad that the billing practices of this office turns off so many people. It's not fair to the dentists who are actually talented and skilled. But for the price of hundreds of overcharges? Can't go back here!!!\t\n\t\n7. You can do all the research you can, but what they file with your insurance will be the prices that are correct. So even your own insurance will make a mockery of you. However, they will bill you later for more! And there is nothing that anybody can do about it. Trust me. Billing practices aren't controlled by your insurance or any governing dental board above these dental offices. SO AVOID THIS OFFICE AT ALL COSTS!!!! Save yourself the $$$$ and find a better and honest dental office. ...read more

I had only high praise and reccomendations for your office and the personnel.From the front office,xrays and molds of my teeth everone was caring concerned and made a point to explain any and all procedues beforen and while they were workin... ...read more

My dental hygienist is professional, informative, answers all of my questions. Doesn't hurt me and is not preachy. ...read more

I love the staff, they are very welcoming and its comforting that they can call me by name. I love the assistants, I really enjoy that they conversate with me and ask me how I am doing, as if they really do care about their patients. The or... ...read more

My experience was great Linda was very good and pleasent. I was running late due to traffic and the staff was nice enough to call me to see if I was going to make it. And they got me in and out in a timely manner.A.Harting ...read more

Great! I was impressed with our experience, friendly, informative. Thanks. -Alywn F. ...read more