The Colonial Grand At Crabtree Valley
About The Colonial Grand At Crabtree Valley
The Colonial Grand At Crabtree Valley is located at 3300 Grove Crabtree Cres, Raleigh, NC. This business specializes in Apartments and has 2 review(s) with a star rating of 1.0.
Reviews about The Colonial Grand At Crabtree Valley
As an American and an Army veteran, I am ashamed of the treatment I re
When did the customer stop being treated right in America? When did being incompetent become standard?
To be honest I actually like the location and the apartment. My problem is with the management's complete disrespect of their renters. I had an issue where a water pipe was broken by the tenet living above me, during the move out process. Even though this caused water damage to my apartment, the staff did not contact me because they claimed that they did not have the correct contact number on file. I asked if they tried to call my emergency contact and they did not. Why do we list emergency contacts if they will not be called during an emergency?
After the initial situation was under control, they told me that they could not give me the responsible party's insurance information because they did not have it on file. It is a requirement to provide proof of renter's insurance before being allowed to move in.
As an American and an Army veteran, I am ashamed of the treatment I re
When did the customer stop being treated right in America? When did being incompetent become standard?To be honest I actually like the location and the apartment. My problem is with the management's complete disrespect of their renters. I had an issue where a water pipe was broken by the tenet living above me, during the move out process. Even though this caused water damage to my apartment, the staff did not contact me because they claimed that they did not have the correct contact number on file. I asked if they tried to call my emergency contact and they did not. Why do we list emergency contacts if they will not be called during an emergency? After the initial situation was under control, they told me that they could not give me the responsible party's insurance information because they did not have it on file. It is a requirement to provide proof of renter's insurance before being allowed to move in.
By mattsmith86 October 19, 2012 at 04:12 PM