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I recently had a representative from Gutterguardian come to my home to give a free quote for installing vinyl on my soffits and fascias. Guess what? He wouldn't give me a quote because my wife wasn't home at the time. Not sure who's making up their marketing policies but it's the craziest thing I've ever heard. I told the representative we would use them to do the work, it was a done deal, all they had to do was give me a quote. I'm sorry to say I will NOT be using them to do the work, I'm not going to play their games. As a company they're going to lose my business because they couldn't give me a quote without my wife being present. If you say you're going to give me a free quote...give me a free quote. In my profession as an architectural designer, if I quote you a price it doesn't matter who's sitting at the table, my fee/quote isn't going to change. Sorry Gutterguardian, you need to REVISE your marketing policy.
By Greer, South Carolina Resident January 15, 2010 at 06:25 AM