Four Points by Sheraton

I had the worst experience at this hotel. I wasn't expecting much since it was a cheap hotel, but I did not expect my experience to be this bad. At check-in, they gave us the wrong room, we were moved to another room. That room had no towels or pillows. We called the front desk. Instead of bringing us anything, they made us come to the front desk check out a key to another room and bring the stuff over from that room to our new room. When I asked for extra towels, they said housekeeping doesn't work Sundays and they didn't have any at the desk. The next day our toilet flooded. We called the front desk, no answer. We went to the front desk and it took 5 minutes for anyone to respond because no one was there. They placed us in a new room and told us to come back later to get our stuff that was left in the bathroom. When we went back the next day, everything was left the same and the floor was still flooded. We had to climb on top of things just to get to our stuff in the flooded bathroom. After this experience, we left a message for the manager since she wasn't there. We still have not heard back from her. I called the corporate office. They said someone would get back to me in three days. No one did. I called again and they said, "Oh we gave you 10 percent off, that's why no on called." I told them I'd still like to talk to someone. They said it would be another three business for me to hear back. If you have a choice, DO NOT stay at this hotel!