Ford's Roll-Off Service Inc

I don't use their service because I don't like dangerous drivers or rude staff! We live in a school zone, posted 25mph with a very narrow street (19 feet), no sidewalks, and the driver every Monday morning between 8:00-8:45am races around the blind corner of our circle street and past our house doing at least 40-45mph. I tried to flag the driver down to ask him to slow down and he sped up past me, after going through this for several weeks, I called the main office to try and resolve the situation before they hit a kid or lose control of their truck (trash trucks are known to have lousy brakes). The minute the office staff found out I was not a customer they immediately became defensive and started yelling at me that their trucks can't go that fast, and to call the sheriff if I have an issue. What this proved was that they have no concern for the safety of the children in the neighborhood or how they would change a family should they kill someone; which is why I would question anyone who would use them for any kind of trash service!

My wife and I started with this service about a year ago - we get the senior discount which is great. We have lived in south Aurora since 1981. We have had about 4 outer disposal services .. we love Packman! We have had nothing but great service and the lady that answers the phone has been great. The last service we had always left trash around the pickup sight .. not these guys .. best decision I ever made was to switch to Packman!!

Horrible!!! I guess you get what you pay for. Customer service is the worst I've ever encountered. At least once a month my trash is not picked up. When I call the office to tell them the lady does not care. I am sick of dealing with these people. Your better off paying a little more with someone else that will actually pick up the trash every week.