Empire Precast LLC

There are always two sides to every story. Its easy to post a bad review on the internet and post it anonymous. Empire stands behind its work and will do what is necessary to provide customer satisfaction.

ZERO STARS !!! DO NOT HIRE THIS COMPANY. THEIR WORD MEANS NOTHING. HIRED COMPANY TO RESURFACE AND STAMP POOL DECK. SIGNED CONTRACT IN MARCH OF 2009. JOB WAS TO BE COMPLETED BY MEMORIAL DAY, THEN FATHER'S DAY AND FINALLY BY THE 4TH OF JULY. AS OF JULY 2, 2009 WHEN I REMOVED THEM FROM THE JOB, IT WAS NOT EVEN 50% COMPLETED AND HAD ONLY SEEN ONE OF 7 PROMISED TEMPLATES (PROMISED TO HAVE A TEMPLATE FOR APPROVAL EACH OF THE PRECEEDING 7 WEEKS). THE BASE COAT WHICH WAS TO BE THE GROUT COLOR OF THE STAMPING HAS 10 DIFFERENT COLORS. THEY ALSO DAMAGED EXISTING STONE WALLS AND 5 LIME STONE PIER CAPS BY GETTING RESURFACING MATERIAL AND STAIN ON THEM (APPROXIMATELY $2,000 IN DAMAGES). INSIDE OF POOL HAS RESURACING MATERIAL ON COOPING AND LINER. EXCESS MATERIAL ALL OVER THE BACK EDGE OF POOL DECK. THEY DID NOT ACID WASH THE EXISTING SURFACE BEFORE APPLYING THE BASE COAT AND NOW IS BEGINNING TO PEAL OFF. COMPANY REFUSES TO PAY FOR DAMAGES CAUSED BY THEIR UNPROFESSIONAL WORK.