Dupage Swimming Center

Management treats customers as expendable and if you get into any issue with what their instructor does, they will not support you. The instructor dunked by 4 year old son 3 times during a lesson and shouted at him for not listening. We complained but management did not want to do anything and denied it happened the way we saw it. They will go as far as saying they don't have a video record when they have video cameras all over the pool area just to avoid reviewing. All we asked was an apology from the swim instructor and they couldn't do that for a paying customer. We asked for a refund and they charged us $25 as refund fee. Very anti-consumer, enroll at your own risk