Call reporting and accounting are an important part of the UC (unified communications) brand because it explains about what happened with the telecom interactions of your company. The analytics of both of them explains why it happened and what more can be expected. Call reporting and accounting provide needy information to optimize your business. In-depth analysis and reporting on internal, incoming and outgoing calls, you can see your telephone activities out and inside. This analysis permits for easy tracking of details of individual departments, locations, and extensions to interact with your call data appropriately to grow your business. It also provides information about necessary changes to increase efficiency and productivity, build revenue and reduce expenses. Sai accountingprovides the best services for several solutions. Here are the four ways that are affecting to maintain relevance for call accounting and reporting in the world of UC. Work of call accounting and reporting software Call accounting and reporting software are built to count costs of calls only: but after some time, they are used to enhance the productivity of the product with its benefits to save the time of managers. With this software important reports sent automatically to emails. You can schedule emails for your important meetings with this software. Moreover, scheduled data helps to review your call data and prepare team meetings easily. Access from multiple locations and devices is improved Today, access from multiple locations and devices becomes easy. Call accounting and call reporting software are responsible for this purpose. You can access even your mobile phone. This is crucial to employees that work in the telecom industry. Call accounting works like software as a service (SaaS) which is related to ASP (application service provider) and delivery models of on-demand computing software. And on-demand computing is one of the famous enterprise models in which resources of computing are available to users according to their needs. The reason behind the development of on-demand is to overcome the general challenges to an enterprise of being capable to meet fluctuating demands powerfully. From this, you can say call accounting and reporting are a perfect choice for anon demand SaaS solution. The user interface is user-friendly With only a few clicks from the dashboard, reports are ready to be exported in the file format you select. Today's software with customizable display settings makes the viewing uncomplicated that matters the most. Whatever you decide is most important can go upfront within the dashboard where it is easy to see. Color code graphs to your liking and makes the most relevant metrics stand out and easy to see for your reports and presentations. Your dashboard can be designed in a way that makes you understand and discuss the information at hand. Billing is simpler Running reports is easier and faster, therefore, tracking billable talk time is very simple. Grabbing details on any call made allow for more accurate budgeting of departments or clients and leaves a large amount of time freed to develop other opportunities. Moreover, Call Accounting and Reporting Software still keep you on the track of things such as misuse or abuse, especially with long-distance or international calls, and allow the unusual activity to be documented as well. Call accounting and call reporting helps to generate, sending and scheduling bills. Besides UC call reporting and call accounting is relevant and useful for the development of a business. Today's data-rich, feature-rich, Call Accounting and Reporting software supports visibilities into your communications and still provides great insight into improvements in productivity and reducing costs.Sierra gold Californiawould help you to know more about call accounting and call reporting. ...read more

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When temperatures rise many customers say they find a noticeable difference in the airflow they are getting from their registers.  Is this a coincidence?  Maybe, but the root of the problem may be more than just “it’s hot outside” If you suspect you have airflow problems, you’re probably experiencing one or more of the following symptoms: ·        Some registers don’t seem to be blowing any air.  This is often one of the first signs of HVAC airflow issues. ·        Do you have doors slamming closed or strange whistling noises and drafty areas? These are symptoms of air pressure problems caused by poor HVAC airflow. ·        Your AC system blows, but it blows warm air.  Now you know you better call a HVAC specialist. Ignoring the issue will put a strain on your system, which can lead to your compressor failing. Think of the compressor as the heart of your air conditioner, and when it goes, it is very costly to replace. The good news is many of the causes behind HVAC airflow issues are relatively inexpensive to fix. Common causes of poor airflow can be the following: An obstruction in the condenser unit- The condenser is your outside unit that houses the compressor, a fan and other electrical components. Outdoor units especially can become obstructed due to leaves and debris that have accumulated around the unit. Your system can overheat when there’s not enough access to air.Your first step to improve HVAC airflow should be to clear any bushes, shrubs or debris from around the unit.  Dirty Coils- The condenser is also made up of coils.  The job of the coils is to release the heat from the home. Coils can become impacted with debris from normal use causing the unit to work harder and much hotter to cool your living space. Chemically cleaning your coils, once or twice a year is a good habit to get into. Clogged/Plugged Filters- One of the first things we check upon arrival to a home is the air filter.  80% of the time we find the filter plugged solid.  The filter’s job is to remove the debris from the air and keep it out of the equipment and ducting.  If your filter is plugged, the system cannot create proper air flow which will create hot and cold spots.  Running the HVAC equipment dust and debris is detrimental to the equipment. Your air filter should be the pleated type and should be changed a minimum of every three months (more often if you have pets or live in an area with lots of smoke or pollution)   Blocked or closed registers Walk around your home and make sure that you don’t have any closed registers or registers that you have put furniture up against, blocking the airflow. I know your couch looks really good up against that wall, but comprising the airflow creates undue hardship on your HVAC unit. Slow or sluggish fan Your HVAC system has blower fans that move the air through your ducts and out through your registers.   If a blower motor is sluggish, that can hinder the ability to push that air through the ducting and out the registers.  In some cases (especially in restaurants) the fan itself can become coated with grime which slows the operation and reduces airflow. Cleaning the fan blades of dirt and debris is an easy fix.   Leaking duct work Remember that plugged air filter that you forgot to change?  Where do you think that dirt and debris ends up?  It winds up accumulating in the ductwork. A buildup of dust and debris in your already narrow ducting and become clogged easily restrict airflow. The walls of the ductwork can also develop cracks or tears where air can leak out.  If you live in an area where rodents can get into your attic or under your house, the ductwork is the first place they like to build their homes.  All of these ductwork issues lead to reduced airflow for your HVAC unit. Your HVAC unit is one of the most expensive items in your home to replace, why not give it the life it deserves and get in the habit of general maintenance on your system.  We are happy to check over your unit and offer recommendations if you are finding yourself with any of the concerns above.  Give Performance Heating and Air Conditioning a call today! We look forward to hearing from you (916) 933-2683   ...read more

The first heat of the summer season comes and you turn on your A/C.  It comes on, but it is blowing warm air.  Now you panic!  There are many different reasons why your A/C is blowing warm air, but before you call a professional HVAC contractor, you might check a couple items first. Thermostat settings-Make sure the setting is set to the cool setting and it is not just the fan.  Yes, believe us it happens.  Your thermostat should be set to “cool” and the fan option on “auto”. Inspect your HVAC unit-  Whether you have a package unit or your HVAC unit consists of two components (an inside unit and an outside unit) both have condenser coils.  These condenser coils can get dirty from normal use, as well as outside debris. Your outside unit can get clogged by dirt, pollen and leaves.  You can help prevent this by making sure trees and shrubs are cut away from the unit.  We still suggest hiring a HVAC contractor periodically to come out and chemically clean your coils.  Dirty coils restrict the necessary air flow and creates undue hardship on your HVAC unit.  It’s time to call a HVAC professional! The capacitor has failed-  Your HVAC unit may have one or more capacitors.  The capacitor(s) are attached to motors, they send a jolt to start up the motor (a “start” capacitor), or a regular series of jolts to keep the motor working ( “run” capacitor). If the capacitors are or have failed this would cause your system to produce warm air instead of cool. Another more complicated cause of your A/C unit is blowing warm air is low refrigerant or a refrigerant leak.  Many people think that your system is low on refrigerant because “you used it all”.  This is simply not the case.  If your system is low on refrigerant you have a leak.  Your HVAC system does not “use up all the refrigerant”.  A HVAC professional will check your refrigerant levels to verify and add a UV dye to check for a refrigerant leak.  Your HVAC system is one of the most expensive and most used items in your home.  Waiting until it fails can cause repairs to be double or triple the cost of routine maintenance. Just as you take your vehicle in for routine maintenance, your HVAC unit needs routine maintenance as well.   Call Performance Heating and Air Conditioning today to schedule your summer maintenance before it is too late.  We are looking forward to hearing from you.  (916) 933-2683 Visit on the webwww.performanceheatingandairconditioning.com ...read more

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We have been preaching to homeowners for years that the effects of dirty coils are catastrophic to your heating and air conditioning system.   Instead of Performance Heating and Air Conditioning continuing to preach the importance, we thought we would share some studied effects and the costs of running your HVAC system with dirty coils. Studies have been done that show real numbers.  The study was centered on well-maintained condenser and evaporator coils vs poorly maintained. Running your system with dirty coils show staggering negative results as follows:  Dirty evaporator coils: ·        Cooling capacity reduced by up to 40%, ·        Reduced compressor power by up to 7% ·        Evaporator fan power reduction by up to 40% and supply air CFM rates by up to 75% ·        Dropped energy efficiency up to 35% ·        Supply air temperatures increased up to 2°    Dirty Condenser Coils: ·        Cooling capacity reduced by up to 40% ·        Discharge pressure increased up to 60%, cutting refrigeration effect by 30% ·        Reduced compressor power up to 70% ·        Decreased energy efficiency by about 60% ·        Increased supply air temperature by 5°   These statistics have a real impact on your HVAC unit and your comfort level.  We can’t emphasis enough that keeping your coils clean and maintained is critical.  Call Performance Heating and Air Conditioning for a quote to inspect and clean your coils.  (916) 933-2683   Visit us on the web atwww.performanceheatingandairconditioning.com ...read more