By Hauk2014 February 04, 2014
I like to know your mission and/or vision statement. Please ...read more
By roxic27 at Citysearch April 22, 2010
received a call from a rep about a 13 dollar bill owed to St Johns from my sons recent delivery. During the time of the call I was taking his temperature rectally, which most moms would know required 2 hands.\t\n\t\nThe lady asked if I would like to pay over the phone now. I informed her of what I was doing and that I didn't have a free hand. I asked her to please call me right back and leave the address on my voicemail, which she refused. I told her I would be glad to send her the payment if she did this and she hung up on me while saying "okay so your not going to pay your bill"\t\n\t\nI called back to the number a few minutes later and the person who answered was barely understandable. I asked to speak to a supervisor and had to repeat my question 4 times in order for the receptionist to understand my request.\t\n\t\nEventually "Amy" a "supervisor" got on the phone, I told her what happened. she was equally rude, and said she would speak to the person that called in a manner that told me she didn't really think my complaint was valid. I eventually got her to agree to call me back and leave the message with the address on my voicemail after explaining my own work history in collections and my knowledge of the law.\t\n\t\nI will be reporting them to the attorney general. ...read more
We've just published a new edition of our newsletter! You can check it out on our website and get the latest information from Consumer Credit Counseling Service 1-888-551-1270. Let us know what you think! Read It Now Here ...read more
By Consumer Credit Counseling Service 1-888-551-1270 July 09, 2011
Fair Credit Reporting Act (Summary) Public Law 91-508 The Fair Credit Reporting Act (FCRA) allows a consumer to challenge the information on his credit report on the basis of "completeness and accuracy." If, after a reinvestigation by the credit bureau, the disputed information "is found to be inaccurate or can no longer be verified, the [credit bureau] shall promptly delete such information." The credit bureaus are required to complete the investigation within a "reasonable period of time." This period has been set at thirty days. The credit bureaus can ignore the consumer dispute if they have reason to believe that the dispute is "frivolous or irrelevant." The FTC commentary on the FCRA cites, as an example of a frivolous dispute, a dispute wherein the consumer challenges all negative items on his credit report without providing any allegations regarding specific items in the credit file. However, "A [credit bureau] must assume a consumer's dispute is bona fide, unless there is clear and convincing evidence to the contrary." When a consumer challenges a negative credit listing on the basis of extenuating circumstances, such as health problems, divorce, job loss, etc., the credit bureaus are entitled to ignore that dispute. When a consumer submits a dispute which is neither frivolous nor irrelevant by credit bureau standards, the credit bureau must "at a minimum... check with the original sources or other reliable sources of the disputed information and inform them of the nature of the consumer's dispute." In some cases of consumer dispute, "Reinvestigation and verification may require more than asking the original source of the disputed information the same question and receiving the same answer." In other words, when a consumer files or re-files a valid dispute, the credit bureaus must contact the source of the credit information (the creditor) and confirm that the information is accurate, verifiable, and not obsolete. In some circumstances, the credit bureau is required to go beyond a simple verification of the creditor's own computer record. If, within 30 days, the credit bureau has not received verification from the creditor, then the credit bureau must promptly delete the credit listing. In theory and law, the process is deceptively simple, thus leading many people to think that they can easily handle this themselves "for the price of a few postage stamps." Most quickly discover that the credit bureaus have made it much more difficult than one would imagine. For help in this, we recommend using Lexington Law a professional credit report repair company. Arkansas Arkansas credit counseling Credit Counseling Little Rock consumer credit counseling Arkansas debt consolidation Little Rock Arkansas Little Rock Arkansas debt settlement Little Rock AR credit repair Little Rock AR bankruptcy certificate Arkansas CCCS AR ...read more
By Consumer Credit Counseling Service 1-888-551-1270 April 30, 2011
Not being able to pay your creditors due to job loss or other unforeseen circumstances can leave you feeling overwhelmed. Bill collectors will call you at all hours of the day attempting collect. A debt reduction service may be the answer for your situation, but there are scams that you will want to a... ...read more
Making sales these days is highly competitive and if you are not accepting charge and debit cards, you are missing out on sales. There are many different types of processing equipment deals as well as variables in merchant services. Learn how merchant services work and put them to use to make sales yo... ...read more
