Andrews Jewelers

I brought my ring in under warranty to tighten the tension of the centers stone. When I picked up the ring from being 'repaired' a sliver of the stone was missing and the white gold from the bezel setting had more gold sloppy slapped over the damaged stone. I've been in three more times to have it fixed, the stone replaced, and the entire ring replaced. All I've gotten is attitude and excuses and still have a completely mauled engagement ring. Only one sales associate cared to help and my ring was still returned to me in an unacceptable state. The next sales associate was rude, questioned my story as if I were lying that their jeweler was responsible, when in the end I have a warranty any way. Completely disgusted and going to the BBB.