By DAVISHOUSE July 06, 2012
Watch your bill very close. We had 4 adults and 1 child in our party. The child did not even eat and we were charged an automatic 20% gratuity on the bill. I then even asked if I disagree with the amount of the gratuity and manager said it does not matter because it is automatic. So basically at Mossy Grove if you have 5 people in your party and then the server does not have to be very attentive because they will make there money regardless. These people are unbelievable. When I talked to the manager and ask that we only had 4 eating, the reply was the child occupied a seat. Are you kidding. How thoughtful ?Also check this, They charged the 20% Gratuity on the total bill including TAX. So basically if you are in a city where sales tax goes up then server tips go up at this restaurant. Then regarding the gratuity on top of the TAX. The reply was this is the way it has been done for 28 years here. These people are complete idiots and do not care about patrons. PLEASE STAY AWAY. THEY ARE COMPLETE IDIOTS WITH NO REGARD TO CUSTOMERS!!!!!!!! ...read more
By Julie M August 15, 2011
The food options here leave a lot to be desired. Aside from the limited choices, none of the food is prepared exceptionally well. The best thing this place has to offer is the salad bar, because nothing on the bar has been cooked and is therefore not dried out and tasteless. Very overpriced for such unappetizing food. ...read more
By Julie M August 15, 2011
As far as chain steakhouses go, this one is a good example of how to do things right. The food is delicious and the staff are friendly and welcoming. ...read more
If you own or work at a fancy restaurant, you may serve wine to your guests. Although the act of serving wine may seem fairly simple, they are certain rules of etiquette that apply and should be followed. Serving wine the proper way will impress you customers. ...read more
Many people think that an enchilada in a restaurant is much better than anything they can ever find at home, unless they know a lot of Hispanic people. This is because a restaurant has a special way of making enchiladas that is not only delicious, but doesn't fall apart like some people find when they... ...read more