By Anonymous April 30, 2011
Poor customer service. During the process of building our pool days would pass by with no activity and no call from the company about the status of pool construction. We would have to initiate contact and basically become the project managers for the job. Excuses were always offered when questioned about project timeline issues. Customer service since completion has been non-existent. Phone calls are not returned. When we had a problem with a pump part, we were quoted one labor rate and then charged a much higher labor rate. A small repair needed to be done on the pool recently. The repair took less than 15 minutes, was not an issue that we caused, and we were billed for a full hour labor. ...read more
By Alicia Haynes January 19, 2010
Rusty has serviced my pool now for probably 5 years. I am most impressed that he always goes the extra mile for me in taking care of my pool. For instance if he sees something that needs to be done, he does it without me asking. I came home a few weeks ago to watch his ongoing battle with the falling leaves around my pool. Rusty did not just clean my pool, but had blown the leaves around the pool and down my drive. I did not ask this to be done and he did not charge me extra for doing this. Unless I had come home for lunch, I probably would not have known that he did it. Rusty is prompt. His charges are fair and competitive. If you have a pool problem he is prompt in returning telephone calls and responding. If you are having a pool party, you let him know and he always makes sure he does extra maintenance on the pool. ...read more
By Beverly January 14, 2009
Last July during one of our seasonal storms a neighbors tree fell through the bottom of our liner pool. Pool Specialists removed the whole tree took it to the street and replaced the liner for $700 less than the estimate they gave. Thanks and if I ever need anyone to work on my pool again I will not hesitate to call. ...read more
Saunas help relaxation and to unwind after a stressful day. Many people use saunas for this purpose; however, others find it useful for different reasons. A sauna is designed to raise your body temperature and release stress. By sitting and letting it work, you are ready to face the world again. There... ...read more
Using a sauna is an excellent way to rest and relax, the hot rooms seem to be very calming and help to alleviate minor aches and pains. Most people only spend around 20 minutes in the room before moving on with the rest of their day. However, some are not aware of the dangerous effects of spending too... ...read more