By Keoki October 23, 2013
Stunningly terrible customer service experience. I tried to buy a $13,000 Victory motorcycle. I had the cash downpayment and financing approved. They made it so difficult to arrange a time and sign the docs that I just left. Never had such a problem trying to give someone 13K in my entire life. ...read more
By Keoki October 23, 2013
I tried to buy a brand new 13K Victory motorcycle in October after first snow. Had the downpayment and financing pre-approved. They needed me to schedule the time to buy it because they have "meetings with their ducati rep, other customers and other appointments and want to make sure they have time for me." I got irritated and pointed out that I am giving them $13,000.00 dollars and they should be more concerned with my schedule than their schedule. When I tried to explain why I was irritated, the general manager interrupted me and asked me if I have a problem like this in all my business dealings. When I said "No, I do not. But I am concerned because if I buy a bike from you, you are the only place to get it serviced and buy parts from he told me that i wasn't the kind of customer they wanted to add to their dealership." I couldn't believe that this guy was making it a hassle for me to give him 13K and insulting me. I decided if they are this bad before I am customer and have other places to choose from they are probably an absolute nightmare once I have a service issue, or need parts, or need warranty work etc. and they are the only place in town to get it. So I picked up my cash down payment off their desk, left the paperwork unsigned and told them they didn't have to have me as a customer. Another point to note is there was no one else in the store both days I was in there. It was not a situation where I was demanding attention at their busiest season when they have a line of customers waiting. ...read more
By Steve Marineau December 16, 2010
If you need help with knowing what is the right machine for you, you need people that know their product. Then this is where you need to go. I'm always amazed at the knowledge of their sales staff. I highly recommend you stop by and see how helpful they are in helping you get the right machine. ...read more
Tag-A-Long Trailers, AK is a family owned and operated business. Dave is the owner and he has his daughter, Amy, running the office and doing errands. We build trailers that are tough enough for Alaska, because we know how rugged Alaska terrain is. Dave puts his own version of a lifetime garuantee on all the trailers he builds, which doesn't include rolling them off cliffs and wrapping them arounds trees, hes a nice guy, but not that nice ;) The trailers that come back to be fixed are the ones that have been overloaded and are just needing more heavy duty parts put in place. We have people calling in for parts to purchase new tires, hubs and bearings, because after 10-15 years, they needed new ones. Tag-A-Long Trailers has been around since 1984, 25 years now, and we are still happy to supply Alaskans with a truely Alaskan product that is Built for Alaska. ...read more
By Tag A Long Trailers of Alaska June 16, 2009
Chinese manufactures have been making an impact in the all-terrain vehicle world in producing quality vehicles. These ATVs sell at affordable prices that most thrill seekers can manage on today's tight budgets. The ATVs come in assorted styles and sizes that fit most all-terrain enthusiasts and sports... ...read more
The act of model and make comparison should take place when buying any vehicle. This is true of utility terrain vehicles as well. There are many reasons why various people consider making this purchase, and the comparisons should be based on the individual’s specific needs. ...read more