Ace Discount Glass

I will NOT RECOMMEND Ace Glass Shop (6308 Spicewood Springs Road Austin, TX 78759). I am refurbishing a nice frame that I found at a garage sale. The previous owner painted the frame w/glass on it, and it was all stuck together. I took it to Lowe's for new glass as the ...pane broke in the commute (jagged pieces around corners). They measured/cut the glass, but didn't fit it into the frame as neither of us had gloves to remove the broken glass. Last night, I removed the old glass, painted the frame, and went to put in the glass from Lowe's. It was 1/4" too big. As I was frustrated with Lowe's, I called the nearest glass shop, Ace Glass on Spicewood Springs road. Surely they would know how to fix this piece of glass and it would be cheap as I was bringing in a piece to cut down. They said it would take 5min. and bring it in. I took in my $6.90 Lowe's glass and asked if they could take off just 1/4". Sure, no problem. It will take 5min. I waited 15min in the waiting room and went to see if it was ready. Three office guys (including the one that took my glass) were sitting in the office laughing. I asked if my order was ready: "Yeah, we'll get to it in a minute." 10min later, I go into the lobby to get my trimmed down by 1/4" piece. "That will be $20, ma'am." WHAT?!!! For a piece of glass that I BROUGHT TO YOU? It cost me $6.90! I obviously had SUPER SUCKER on my face. I've since been told that Alamo Glass on Lamar are serious and spot on with fair pricing. I wish I had gone there instead. Read More