Foothill Eye Care Services

Rm 323 - waited 1hr to be taken in for the initial exam with assistant. Then waited another 40 minutes for eyes to dilate, in which they dilated in about 30 minutes. All this waiting for a 5 minute actual exam with the dr. When you mentioned that the office wait was absolutely ridiculous, all the office staff were rude with an "I don't care" attitude and just kept repeating "we had an emergency". What happened to common courtesy as to call the people with later appts and let them know that they were running 2 hrs behind due to this so-called emergency. I hope HealthCare Partners never, ever send us there again. We will flatly refuse to go and ask for someplace else and tell them the reason why!!!