Q Nails

I have been going there for years. Last month I took my daughters. My 11 year old messed up one of her nails. I offered a $10 tip for them to fix it. A lady approx. 40 yrs old started yelling at my daughter. I still gave the tip and chalked it off as a bad day. I went back yesterday with my daughters. This time the same lady did my nails. She charged me $30 just for a polish change (no gel or upgrades) and my nails look horrible. The nail polish had to be bad since my nails are cracked and have tons of air bubbles in them. I went back today to see if I could get someone else to fix them and the same lady was there and refused to fix my nails. She told me I was too picky and said she only charged me $5. I have my receipt still and debit card transaction both show $30. I informed her of that and she still refused to fix my nails. I will never go there again. She over charged me for bad polish. I could have done better than this!

I love Q Nails. They are always friendly and do great work. I'm there every other week religiously for a fill and a nice chat.