Northern's One Hour Heating & Air Conditioning

LIES, LIES, LIES! The very friendly technician came out and informed me that I had a coolant leak in the house and that it was going into the furnace and recommended that we get new units since we had contractor grade in the home. \t\n\t\nWELL, after getting several bids for new units I found a different person/company to replace everything. As he was switching things out I asked him to confirm the original diagnosis. He showed me that I was lied to. Everything they said was wrong was NOT wrong. \t\n\t\nMy leak was outside on the valves of the air conditioner, not inside! My blower wheel was in normal condition and my coil in the house was just fine. One Hour fed me total lies to try to get a sale off of us. \t\n\t\nDO NOT REPAIR OR REPLACE without a second opinion first! A $100 service call is much cheaper than a 5K total replacement!

Northern

We received an offer by mail and called to make an appointment. From the first call until the service was complete, we were completely impressed. \t\n\t\nThe sales rep was very knowledgeable about the systems and he made a recommendation that was right for our situation.\t\n\t\nThe installers were also very professional and did a great job. One thing that really stood out was how they treated our home as if it were their own.