Alexan CityView Apartments

This management company disgusts me. When we went to move in Khalifa told us one price and told us we didn't have to get parking because there was plenty of street parking but as soon as he wasn't there for us to sign the lease it was a different story. Ashley tried to resolve the problem by showing us apartments that were for the price Khalifa told us but she then soon became part of the problem. The apartments in the 300 building all smelled rank like if someone left 30 year old garbage in the hallways and apartments. We signed the lease with her but she did not give us the valet garbage can or the garage transmitter. I had to go down to the office and then walk with her to her apartment to get it. She told me I had to wait until the next day to get the garage transmitter but when I went the next day she stated that she forgot to do it. Then I went to pay my rent and the amount was $200 more than what we signed the lease for and they act like everything was miniscule. Things were not completed before or after I moved in properly. I had to have the maintenance request put in twice for the same things that were not properly done or fixed. Yesterday, we saw Ashley and told her that we couldn't get into the garage because the transmitter was not working and she said we had to wait until Monday. My son(3) and I got wet in the rain because of their poor professionalism and sense of urgency. They charge you for amenities but are not quick to fix them. The basketball hoop has not been fixed and it has been broken for over a week. They allow outside people who don't live in the complex to just drive up and use the amenities that we pay them money for. I'm in the process of sueing them for all the pain and suffering. I would not recommend living here. It's all glitter and gold until you move in.