Where do you need Courier Services ?
Reviews of Tommy's Taxi Inc
HORRIBLE SERVICE !!
I WAS TO BE PICKED UP FROM THE MALL. IN MY HEELS I WAS TOLD TO WALK AROUND THE MALL TO GET SERVICE . FROM THERE I WAS MADE TO WAIT A HALF AN HOUR FOR SERVICE. THE CAB DRIVER WAS DRIVING FAST, USED INAPPROPRIATE LANGUAGE AND SPOKE ABOUT THINGS THAT MADE ME FEEL UNCOMFORTABLE! NEVER AGAIN!
Use only as a last resort and at your own risk!
I have lived in the area for 6 months and my only mode of transportation has been the bus and the taxi. Tommy's has a monopoly on Framingham so they are the only taxi option. I've spent over $1000 on their service for the past 6 months and put up with rude dispatchers and drivers that don't know the area well enough and take the long route home but this AM was the last straw. I asked for a cab at a certain time and was told 'that's not how it works - we tell you when we can pick you up'. That's funny, I always thought the customer told the taxi when they needed a ride; now I'm being told it's the other way around.
Avoid it att all cost
Worst of the people.Whenever i call for the cab they are late and the people on the line are very rude,They always hang up if i complain they are late.It seems it doesn't matter to them if i'm waiting for my cab for more than half hour.I feel so helpless that i just want to tell the guy on the phone line for being so insensetive and rude.I will not recomend there service to anybody.
Don't get taken for a "ride"
I called Tommys to catch an 11:50 train and indicated if they arrived after 11:40 I didn't need the taxi. Tommy's said, "No problem." At 11:40 I tried calling without any luck. The driver arrived at 11:47. He apologized for being late but said we could make the train. This sounded ridiculous, but figured they wouldn't take a pointless fare. We missed the train and the meter ran all the way back to my house. I called Tommys and offered to pay the $7 for the first leg. The condescending dispatcher said things like, Listen honey, we cant pay for your ride. They said I had to pay $20.00 instead. (The return trip had more traffic.) Tommy's cannot comprehend $13 is worth keeping a customer. I believe they knew we would miss the train, but wanted the fare. The worse part was how they talked to me.