Tailor-Made Audio & Video, Inc.

Have you ever had an audio/video installation before?  Maybe you have, but you were not happy with it…

Having anyone work in your home can be nerve-wracking.  What mistakes may happen? What is it really going to look like when it's done?  Do these guys really know what they are doing? 

Let's take a minute and walk through it from start to finish. 

So, you have an interest in a new home-theater system, and maybe something more.  The first thing you do is call us.  We will come to  your house and pick your brain… for free of course!  The idea is not to find out what you want.  The odds are there are, things you haven't even thought of.  We will create a visual for you.  Speaker options, TV, a universal remote, maybe even a way to hide all of your equipment.  You think there is "no way to put the TV there"?  Let's find a way to do it!

From there, we will take your ideas, our ideas, maybe find some new ideas, and create a proposal for you.  If it's more than you expected, that's okay too.  We'll work with you until you are happy with the quote.  There is almost always a way to fit a system into your budget.

Once you okay the quote, we arrange for payment.  Someone will call you to schedule your appointment, and let you know what time we will be at your home.  This time, instead of envisioning your system, you'll get to really see and hear it….but there's a lot of work to be done first!

We will walk in with drop-cloths, and we will wear booties over our shoes at your request.  Drop cloths will be present where ever we are working, or where there are tools or boxes.  Shop-vacs, dustpans, cleaning materials, all to make sure when all the work is done, your home looks as good (or better) than it did when we got there. 

Now the work starts.  We always take every precaution to avoid "blemishes".  We will poke and prod your walls every which way to avoid the "misplaced hole".  We didn't cut any holes in your house on the first visit (we hardly knew you!), so this is our first time really seeing the guts of your house.  If there needs to be any changes to the original plan, we like look for this first.  Maybe there is a drain pipe in a wall right where you wanted your in-wall speaker.  We don't have x-ray vision…yet…but we do have the next best thing.  If we are concerned that there may be something in a wall that would prevent us from working with it, we can …….oh wait this is a subject for a future blog!  You'll have to see our next article to find out about our love of "new tools".  We are suckers for anything that will help get the job done cleaner and more efficient.  Sometimes these things actually work!

Piece by piece you'll see your theater come together.  First there will be some holes in your walls, then there will be these brackets and bolts, look at all these wires….  Hey, where did that speaker come from?  Next thing you know the kids are watching Spongebob while we're introducing you to your new universal remote.

We always design a universal remote into our systems.  You usually have the option to take it out of the quote, but we like to at least educate you on it.  There will be an upcoming blog on these bad-boys as well!

We will not leave your house until you are comfortable with operating your system….or you kick us out!  By "comfortable", I mean you can turn your system on, operate it, and shut it off.  There are always additional questions that come up, but this is normal and is to be expected.  We always ask that you keep a piece of paper and write down any questions or concerns you have.  In a week or so, you can contact us with your questions, or ask us to come out for a free follow-up.  Whichever is more convenient for you.

That's it! That's all she wrote.  Of course there are little intricacies to every new project, but this gives you an idea of what happens.  Come see us again, and we'll have some more information for you!