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Reviews of Sun Surveys LLC

SmithMia at Citysearch

Former employer

I worked at Sunsurveys for about 6 months then left because I found a better paying job. Sunsurveys is composed primarily of high school students and college students (ages 17-25). The job of interviewer entails calling a voter list to ask them "non biased" political "questions." In my opinion the questions are very biased and most of the "questions" are statements pitching political views and opinions .\t\n\t\nWe did call people past 9 on a lot of nights and did call numbers we took of the "list" but i disagree with the anonymous poster that says it was the supervisors fault. Sunsurveys has a very poor system for the phone numbers the computers generate. It was always the same numbers with the same people or household we were calling. The supervisors were there just to encouraged the employees to get surveys and discipline rude or improper employees. The technical stuff I overheard came from DC. Clients from DC also made appearances on a couple occasions, so blame the ownership of sunsurveys and political clientele for calling people late and so many times.\t\n\t\nConducting the surveys can be long and stressful because of difficult or unhappy people. So be prepared to be sworn and yelled at by anger people because your calling them multiple times a day for different family member names to conduct surveys.\t\n\t\nThe daily quotas are set by average employee performance. So as long as you try you wont be reprimanded. The job can be an almost enjoyable and bearable experience if you have a good friend to chat with in between surveys.\t\n\t\nMy experience at Sunsurveys was fair. I had had two previous jobs and Sunsurveys was my longest employment. They are very flexible with your hours and the pay is 8 dollars starting, although inconsistent at times, with a 25 cent raise every three months if you hassle the manger a couple of times. \t\n\t\nIts an alright summer or part time job for students who get hired with good friends.\t\n\t\nP.S. Beware of the rude "lady" in the front office who answers the incoming phone calls and conducts the hiring.

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mrst1978 at Citysearch

Rude, horrible customer service!!!!

I don't know anything about this company except for the fact that it's customer service is horrible for lack of a better term. For the past month and a half my husband and I have been receiving phone calls from this company. We have asked numerous times to be taken off their call list and still have yet to be taken off. My husband has asked many of times to speak to a supervisor only to be hung up on by the person. These people are rude and have no customer service skills what so ever. I don't suggest anyone use this company based on the fact that they can not follow through with one simple request!!! Stop calling my house. I'm in NH they are in FL. I am not interested in what ever it is that you are selling.

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