This company was sent to us by AHS ( my home warranty_ for the fact my ceiling was leaking after I showered. He came in. Barely muttered hello and headed up my stairs without putting anything on his shoes....or offering to take them off. (my home is new!) THEN he just walked in my bathroom laughed...walked down stairs, poked a hole in MY CEILING with his finger....and told me it wasn't covered and he wanted 650. I only gave him the 60.00 and I'm going with a more personable company! ...read more

They were sent to us by American Home Shield yesterday after the basement floor drain backed up. So far, as far as I know, the drain is open now, but the guy who showed up was completely lacking in customer service skills. He was rather sullen, hardly spoke a word, and was rude when asked about what we could do in terms of preventative measures. He was quite the contrast to the fellow from Mr. Rooter that we hired ourselves a few months ago who was very polite and helpful. ...read more

Late, rude, broke pipes, told me I would have to move my sink, broke a pipe in the wall also. Now instead of a simple clog, I have water pouring into the basement if I use the sink. American Home Solutions sent them out. Then I asked for a second plumber to come out-he was courteous, professional and told me what needed to be done. Unfortunately, AHS won't let them do the work! I have to have this terrible company fix the problem!! Be vigilant when using AHS. Make sure you look up the company before agreeing to use them. I didn't and now I have a huge mess ...read more

This company was on my home warranty list (not my choice) they came to my home and did no work , but told my home warranty company they did work, the plummer lied and said he did and said he found roots in my basement drain which voided my home warranty ,my advise to all , is not let this company in to your home and please report this company the (BBB) in your city. They are costing people monies.They are liars.......I agree with MissMayo. REFUSE SERVICE FROM THIS COMPANY! ...read more

I honestly would not give this company even one star. I used them because of my home warranty company. They sent someone to my home who obviously had no clue. He told me I didn't have a sump pump, after looking for literally one minute. He then spent time trying to sell me one, he also tried to get me to cut a wire to my imaginary sump pump (the call was because my water alarm was going off) When I refused he left , called my home warranty company told them I had no sump pump and voided the warranty. Totally ridiculous!! ...read more

they were late for service call, lied to my home warranty company, estimate prices were way high compared to what a couple other contractors told me, things on estimate that weren't needed for job!! ...read more